Superior training by the safety experts

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Take your team to the next level.

Ready to get serious about safety, compliance and providing your customers with the best possible service?

Our range of superb face-to-face and e-learning courses can help you and your people achieve better results than you ever imagined and create a working environment that’s safe, happy and super efficient.

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All courses

Take a look through our wide range of face-to-face and e-Learning courses. From accredited food, fire and health and safety training, to online modules on coffee skills, guest excellence and much more, we’ve got all your training needs covered.

All courses
Face-to-face courses

Our face-to-face training can take place at your premises, Shield Safety HQ or somewhere else that’s convenient for you. Each course is delivered by a Shield Safety expert or highly qualified instructor and can be tailored to your exact needs.

Face-to-face courses
e-Learning courses

Quickly and conveniently, you can upskill and boost the knowledge of your team members with our e-Learning courses. They’ll also save you time and money and ensure every learner benefits from the same consistent, first-class training.

e-Learning courses

Food Safety

Level 2
Food safety in catering

The Level 2 Food Safety Training Course has been developed to address the growing need to make learning more relevant to specific business environments.

Time: Half day

Delivery: Classroom

Level 3
Food Safety

The Level 3 Food Safety Training Course provides a thorough understanding of food safety procedures, emphasising the importance of monitoring staff and controls.

Time: Three days

Delivery: Online

Level 4
Food Safety

From food business owners and trainers to production managers and hygiene auditors, our Level 4 Food Safety Training Course meets the food industry’s need for a high-level practical qualification with external accreditation.

Time: Four days

Delivery: Online

Fire Safety

Level 2
Fire Safety

The Level 2 Fire Safety Training allows candidates to develop their basic fire safety awareness.

Time: Half day

Delivery: Classroom

Health and Safety

Level 2
Health & Safety

Our Level 2 Health and Safety Training Course is designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public.

Time: 1-2 hours

Delivery: Classroom

Level 2
Health & Safety Risk Assessment

This Risk Assessment Training qualification is designed to help improve the workplace culture for occupational health and safety by enabling learners to understand the basic principles of risk assessment.

Time: Half day

Delivery: Classroom

Level 3
First Aid at Work (RQF)

This 3 Day Level 3 First Aid at Work Training Course fully complies with the legislation currently set out by the Health and Safety Executive.

Time: Three days

Delivery: Classroom

Level 3
Health & Safety

Our Level 3 Health and Safety Training Course provides a thorough understanding of health and safety, emphasising the importance of monitoring staff and controls.

Time: Three days

Delivery: Classroom

Level 4
Health & Safety

his Level 4 Health and Safety Training Course provides those in managerial and supervisory positions with appropriate knowledge and understanding of the issues involved.

Time: Five days

Delivery: Classroom

eLearning

Age Verification

The aim of this course is to provide learners with the knowledge and understanding of issues surrounding age verification to allow them to comply with the law.

Time: 30 mins

Delivery: eLearning

Allergen Awareness and Natasha's Law

This course introduces learners to the rules and legislation around food labelling and catering in relation to food allergies and allergenic ingredients.

Time: 30 mins

Delivery: eLearning

ALPS (Award for Licensed Premises Staff)

ALPS is aimed at bar and counter staff working in licensed premises and provides an understanding of the responsibility to sell alcohol lawfully.

Time: 60 mins

Delivery: eLearning

AUASP (Award for Underage Sales Prevention)

The Award for Underage Sales Prevention (AUASP) course focuses on the prevention of unlawful sales in age-restricted products.

Time: 1-2 hours

Delivery: eLearning

Bar Excellence

This course is made in association with Cask Marque and covers legal policies, such as underage drinking and smoking.

Time: 1-2 hours

Delivery: eLearning

Beer Styles

The aim of this course is to provide greater knowledge of beer styles to both licensed premises staff and beer enthusiasts.

Time: 60 mins

Delivery: eLearning

Bribery Act Awareness

Bribery Act Awareness aims to ensure that employees understand what bribery and corruption is and how it can occur in a business.

Time: 60 mins

Delivery: eLearning

Cellar Management

Made in association with Cask Marque, this course providers users with knowledge on what beer is and how it should be stored; focusing mainly on cask ale and keg beers.

Time: 60 mins

Delivery: eLearning

Coffee Skills

This course is designed to give employees an understanding of coffee including bean varieties, storage conditions and coffee-making equipment.

Time: 30 mins

Delivery: eLearning

Conflict Management

This course aims to enable all employees to make their contribution to establishing a workplace culture in which negative conflict.

Time: 60 mins

Delivery: eLearning

COSHH

The Control of Substances Hazardous to Health (COSHH) is a set of regulations that are designed to control hazardous substances at work in order to prevent ill health.

Time: 60 mins

Delivery: eLearning

Customer Service

Customer Service helps users define who their customers are and understand their needs.

Time: 1-2 hours

Delivery: eLearning

Disability Awareness

Disability Awareness covers the general principles of disability awareness in the workplace

Time: 40 mins

Delivery: eLearning

Drugs Awareness

This course shows users what class A, B and C drugs look like, their effects and outlines the penalties that can occur through their unlawful possession and use on licensed premises.

Time: 60 mins

Delivery: eLearning

Effective Time Management

Successfully managing your time allows you to work in a more efficient, productive and valuable way.

Time: 30 mins

Delivery: Classroom

Emergency First Aid Awareness

Emergency First Aid upskills users who are the workplace’s nominated person for First Aid.

Time: 60 mins

Delivery: eLearning

Equality & Diversity

Equality and Diversity defines and explores the meaning of equality and diversity by helping users to understand prejudice, legislation and guidelines relevant to the Equality Act and Human Rights Act.

Time: 60 mins

Delivery: eLearning

Fire Safety Awareness

This course gives learners a thorough understanding of the role and duties of a Fire Marshal.

Time: 40 mins

Delivery: eLearning

Food Safety (Level 2)

This course is ideal for anyone working with food and covers the basic principles of food Safety and shows how to manage common food safety hazards.

Time: 60 mins

Delivery: eLearning

Food Safety (Level 3)

Level 3 Award in Supervising Food Safety in Catering is ideal for anyone working as a Supervisor, Team Leader or Line Manager in the catering and hospitality industry

Time: 8-10 hours

Delivery: eLearning

GDPR Awareness

The aim of this e-learning course is to raise awareness of the General Data Protection Regulation (GDPR) for those handling or processing personal data.

Time: 40 mins

Delivery: eLearning

Gin and The Perfect Pairing

The Gin and The Perfect Pairing course provides a summary of the key knowledge needed to create the basic gin pairings

Time: 30 mins

Delivery: eLearning

Guest Excellence

This course helps candidates to define who their customers are and understand their needs.

Time: 30 mins

Delivery: eLearning

Guest Recovery

This e-learning course places an emphasis on retaining customers and bringing new customers to a business.

Time: 30 mins

Delivery: eLearning

HACCP - Hazard analysis critical control point

HACCP is a precautionary Food Safety Management System that is designed to control hazards at points that are critical to food safety.

Time: 40 mins

Delivery: eLearning

Health & Safety (Level 2)

This Level 2 Health & Safety course covers everything you need to know to minimise risk in the workplace and keep everyone safe.

Time: 60 mins

Delivery: eLearning

Health and Safety (Level 3)

This Level 3 Health and Safety course is perfect for any team member who is looking to enhance their health and safety training.

Time: 8-10 hours

Delivery: eLearning

Interview Skills

The Interview Skills e-learning course has been designed to equip learners with the understanding and skills needed to conduct effective job interviews.

Time: 60 mins

Delivery: eLearning

Leading Great Shifts

The Leading Great Shifts learning activity has been designed to provide knowledge and capability for hospitality shift leaders to run effective shifts.

Time: 60 mins

Delivery: eLearning

LGBT Awareness

The LGBT Awareness course aims to inform users on how to reduce stigmatism within the workplace and enable people to be comfortable in their own working environment.

Time: 30 mins

Delivery: eLearning

Manual Handling

This course defines what manual handling operations are and the human and financial consequences of poor manual handing.

Time: 60 mins

Delivery: eLearning

Mental Health Support Champion

The Mental Health Support Champion e-Learning course has been designed to promote good mental health and wellbeing in the workplace.

Time: 30 mins

Delivery: eLearning

Money Laundering Awareness

This course shows users how to assess the risk of money laundering in their business.

Time: 1-2 hours

Delivery: eLearning

Open-Minded Recruitment

The open-minded recruitment course provides information on how to implement open-minded recruitment culture into a business.

Time: 30 mins

Delivery: eLearning

Personal Resilience

The Personal Resilience e-Learning course aims to provide learners with the necessary tools to improve their understanding and skills in dealing with the various demands of working in a hospitality environment.

Time: 30 mins

Delivery: eLearning

Ready to Serve – Managers: Reopening following lockdown

This course focuses on the business objectives to provide customers with excellent service, whilst operating safely and profitably.

Time: 40 mins

Delivery: eLearning

Recruiting Winners

According to criterion business psychologists, employers are finding a talent shortage in the current market with 72% of companies stating they have a difficult time finding skilled candidates for current openings.

Time: 30 mins

Delivery: eLearning

Right to Work in the UK

This course aims to inform learners of the changes that have been implemented in the right to work process post-Brexit.

Time: 30 mins

Delivery: eLearning

Rum and The Perfect Serve

This learning activity will provide you with the basic knowledge required to create and serve the perfect rum.

Time: 30 mins

Delivery: eLearning

Safeguarding Children

The aim of this course is to provide those working with children with the knowledge and understanding of the different types of child abuse and how to recognise the signs.

Time: 60 mins

Delivery: eLearning

SALPS (Scottish Award for Licensed Premises Staff)

Scottish Award for Licensed Premises Staff (SALPS) is designed to assist you in understanding your responsibilities as a personal license holder.

Time: 1-2 hours

Delivery: eLearning

Self-Awareness

The Self Awareness e-Learning course aims to provide learners with the tools to help improve their self-awareness.

Time: 30 mins

Delivery: eLearning

Slips, Trips and Falls

This course aims to highlight possible risks and hazards to learners, in turn making their work environment a safer place for them.

Time: 30 mins

Delivery: eLearning

Staff Appraisal Skills

This e-learning course will provide users with a general knowledge surrounding staff appraisals and the role they play within the workplace

Time: 40 mins

Delivery: eLearning

Staying Legal - Recruitment

This course aims to provide supporting information to improve knowledge and awareness while staying legal in recruitment.

Time: 30 mins

Delivery: eLearning

Stock Management

Stock Management provides the skills and knowledge needed to improve the stock control, margins and profits of hospitality or retail outlets and to understand the value of liquor and food stocktaking.

Time: 60 mins

Delivery: eLearning

Unconscious Bias

The Unconscious Bias course has been designed to help learners recognise and understand their bias.

Time: 30 mins

Delivery: eLearning