With our safety advice line we’re only ever a call, click or tap away

Contact us to find out more

Put our Helpline experts in your corner today.

Sign up for one of our three Helpline services and your business will immediately start to benefit from the expert practical advice of one of our highly qualified environmental health practitioners (EHPs). Whether you need support with food poisoning allegations, reporting incidents and FHRS revisits or want to proactively protect your brand, we are here to help.

Your own personal food safety, fire safety and health and safety guru who’ll reduce your stress levels, get your locations fully compliant and drive down your insurance premiums. What’s not to like?

Contact us to find out more

Three choices. All exceptional

Premium Helpline

Open 24/7

Immediate advice given over the phone

Helpline Team provides proactive advice to help with a wide range of issues

Issues can be emailed or entered into the Helpline module

Issues emailed or logged on the Helpline module are responded to within one working day

Expert advice and many other benefits available through the Helpline module

Standard Helpline

Open 8am to 5pm, Monday to Friday

Immediate advice given over the phone

Issues can be emailed or entered into the Helpline module

Issues emailed or logged on the Helpline module are responded to within 48 hours

Expert advice and many other benefits available through the Helpline module

Advice line

Open 8am to 5pm, Monday to Friday

Immediate advice given over the phone

Issues can be escalated to safety consultants

Love all of this

  • Personal, tailored advice

    Your business will get its own dedicated advisor who completely understand your needs.

  • World-leading expertise

    All our advisors are highly qualified EHPs who live and breathe the latest safety legislation.

  • Precise specialist support

    Our expert team covers many niche areas, including waste management and noise pollution.

  • Detailed, bespoke analysis

    Unlike our competitors, we will investigate all your health and safety cases in their entirety.

  • Smart, intuitive tech

    Our Helpline module makes managing issues much easier, saving you time, money and hassle.

  • All boxes ticked

    Just had an official visit? Our Helpline Team can work with you so you achieve full compliance.

It’s time to go Premium

Sometimes it’s just worth paying that little bit extra to make life easier. We definitely think that’s the case with our Premium Helpline package. Because as well as providing you with 24/7 phone advice and speedy online support, it guarantees we’ll do all this for you and much more:

Compile and send compensation letters and documentation to your insurance company.

Write and send tailored letters to customers following allegations of food poisoning.

Contact suppliers on your behalf when they may be responsible for a foreign body complaint.

Provide you with tailored reports that focus on recent issues and health and safety cases.

Stress levels down. Compliance up. And relax

Get stressed out by health and safety reports from environmental health officers? Leave them with us.

As part of our Standard and Premium Helpline packages, your dedicated advisor will work closely with you to create action plans that ensure all requests are completed comprehensively and in a timely manner.

Just one more way we can get you safe and sorted quickly and save you all the faff that often comes with compliance.

Find out more

Got a question or need some further guidance?

Get in touch using the button below to complete the form. We’ll get back to you straight away.

Thousands of businesses trust us to protect them and their customers

  • Tesco logo
  • Star Pubs logo
  • Empire Cinemas logo
  • Flaming Cow logo
View all case studies

Latest insights

9 months | 3 mins
4 Steps to Manage the Risks that Supply Chain Distribution Poses to your Business

The shortage of HGV drivers is now starting to impact hospitality businesses, with deliveries of […]

Read post
11 months | 3 mins
Knife safety – let’s cut to the chase

As hospitality venues reopen, many colleagues will be returning to work after a period being […]

Read post
12 months | 4 mins
Managing stress in the workplace

As businesses and individuals continue to adjust to new ways of working remotely and as […]

Read post

Keep in touch