Shield Safety GroupPrivacy Policy

Personal information we collect

The personal information you give us includes:

• who you are (name, contact details, job title, business address, interests & preferences)
• correspondence with us face to face, by phone, e-mail or otherwise.

With regard to each of your visits to our site we may automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.

You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related activities.

Where do we get your information?

We will use the personal information gathered for the purposes of provide the products, services, offers or news you have requested, and also for administration purposes:

• to respond to your customer service requests
• to keep you informed of any special offers, company news, updates, product information or events that we believe might be of particular interest to you
• to administer and operate your accounts
• for record-keeping purposes
• for credit checks & processing payments
• for market research
• to track activity on our website
• to improve and monitor our customer service to you
• for the prevention of crime and fraud
• to confirm your identification when you contact us

We do not carry out automated decision making or profiling.

What to do if you do not wish to receive details of offers from us?

If you do not want to hear from us about our products and services, you can choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of any marketing related e-mail you may receive from us.

If you prefer, you can send an email to data.protection@shieldsafety.co.uk with the header “Unsubscribe”.

Web browser cookies

Our Site may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage to personal data. When you provide your personal data through our Service, this information is transmitted across the internet securely using high-grade encryption.

The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes described in this Privacy Policy or for other purposes approved by you.

In limited circumstances your personal data may be accessed by and processed outside the European Economic Area (EEA) and we will ensure that appropriate safeguards are in place.