Testimonials

Shield Safety Group offered auditors with a degree in Environmental Health, who are able to hazard spot and carry out a more risk based inspection and enabled Tesco to take a holistic approach and a coaching style of audit. This benefited the business through encouraging a positive audit experience that raised standards and supported best practice.

Close partnership and support for the teams working in People Safety, Food Safety and Regulatory within Tesco has resulted in a better quality of audit and development of an audit standard for stores based around the Tesco policies, procedures and practices. The audits have been designed to be reactive to emerging trends in the industry and are managed in line with a food safety management system that ensures calibration of auditors and control of process through a full programme of quality assurance and KPIs.

Shield Safety have demonstrated that the additional functionality of Compliance Centre in tracking of non-conformances has allowed audits to be scheduled by risk, affording Tesco to better utilise resource to focus attention on areas that will benefit the most.

Fiona Kibby, Head of Store Standards and Food Safety

I really like how the software is laid out and how easy it is to navigate. We can track issues, know exactly what needs doing and ring managers to make sure they are doing what they should be doing, and that’s providing the great level of service.

Three words I would use to describe Shield Safety Group… knowledgeable, they provide the best level of support at all times. Friendly, we have such a great relationship with our Account Manager. And efficient, mainly because of the way the system streamlines processes and how easy it is to follow.

Mike Buckley, Head of Compliance

Products and Services we provide Revolution Bars Group

• Audits
• Fire Risk Assessments
• Policies
• Compliance Diaries
• Compliance Centre software

We are advocates of Shield Safety here at Empire Cinemas. We use the full suite of Compliance Centre modules, and it really is embedded into the company now. We use the Monitoring Module on a daily basis to not only manage our safety checks but also our operational checks. The robust level of the reporting and easy access to key Health & Safety data has proved to be invaluable when dealing with the local authority and aiding us in defending insurance claims.

The access to their knowledge base and the support offered from the Safety Advice Line is also invaluable. Working closely with our Account Manager has enabled to simplify the way we manage safety even further. We also worked with the training team to create bespoke Food Safety and Health & Safety courses which were delivered to an excellent standard.

We have worked closely with a number of the Shield Safety team and find them to be supportive and able to bring fresh ideas to support our business.

Overall, we are delighted with the services Shield Safety Group offer.

Paul Baxter, Operations Director

The Audit experience was great, the assessments were really in-depth and covered everything that we wanted – including our existing codes of practice which was really important for us. The flexibility offered throughout the Audit round was brilliant too.

How would I describe Shield Safety? Approachable – they’re so easy to deal with and always say ‘Yes we can do that’. And accommodating – they worked with us throughout to adapt and innovate our existing system of working.

I would definitely recommend Shield Safety to others, so much so that we would like to move the rest of our Food Safety and Health & Safety services across to them too. The ‘one stop solution’ that they offer, delivered through Compliance Centre, is just what we are looking for.

Tracy Carr, Executive Chef

Many of our staff, though extremely skilled, had minimal experience in managing compliance previously which led to us reaching out for some third-party support. Giving them central tools to control compliance was a huge benefit, as was the onsite advice given during the visits, helping us to understand the issues which were found.

Being awarded FHRS ratings of 5 at both of our site reflects the high standards that we strive for throughout the organisation and by continuing to work with Shield Safety we are confident we will maintain these – cementing our strong relationship with our EHO.

The extra professionalism that Shield Safety has brought is recognised by the staff which I believe made us a more desirable Group to work with going forward.

Mark Gubbins, Finance Director

The Compliance Centre was a strong tool sitting behind delivering Audits and has eased the whole process. Not only this, but Shield Safety Auditors are highly skilled and the whole audit programme was delivered and designed as promised. What sets them apart from other businesses is their positive attitude and passion for this industry.

We have thoroughly enjoyed working with Shield Safety Group and would recommend them to anyone who operates multiple businesses – as their safety performance is guaranteed to be measured and managed in an easy-to-use system.

Darren Read, Fire, Health and Safety Manager

Products and Services we provide Mitchells & Butlers

• Health and Safety Audits
• Compliance Centre software

The great thing about Shield Safety products is that they are not generic or off-the-shelf, they were tweaked to make them fit our business. The work that you need to do is well-balanced between the actions carried out online, the paper-based checks and the face-to-face visits where the relationship is built.

I would absolutely recommend Shield Safety, especially to any company looking to build its foundations or streamline operations. Working with them enables businesses to make the prevention of issues part of the day-to-day operating procedures, rather than just dealing with them when they come in. Whether you’re a growing business or ‘one-stop-shop’, the products help in reinforcing those checks that can be so difficult to fit in when you’re already doing what feels like everything!

Tarek Elawadi, Director

Shield Safety Group is a friendly company, who deliver high quality procedures to help us achieve full compliance. I feel confident that people are doing the correct job and are following the correct procedures. As we are set to expand, I wanted to streamline processes and ensure that no mistakes are made. Our Account Manager is always available and offers one-to-one support which is invaluable during an exciting time for us.

Would I recommend Shield Safety to others? 100%.

Peter Skelton, Director

Shield Safety products and services make my life a lot easier. As I am not an expert in Health & Safety, it’s great to know that I have a support network on the other end of the phone of people who are ready to help.

A particularly memorable accident occurred within the first week I worked here, whilst I was alone on shift! The Safety Advice Line service and Helpline App was so useful as I had no experience in this area and they supported me through the process of dealing with the incident, even taking me through RIDDOR. I ring them at least once a week and now have good relationships with the specialists. It’s been quite educational working closely with them for the last two years.

Having used other systems in previous places of work, the simplicity of the Shield Safety systems makes them stand out as a company. During their onsite visits, it is clear that they are not here to punish or penalise us, they really are here to help. My overall experience with Shield Safety has been really positive and I definitely recommend them. Times are changing in this industry, there is an increasing amount to think about, Shield Safety help us keep on top of everything, with everything organised and in one place – essentially helping us protect the business.

James May, Assistant Manager

Our old system did not have a Training App or Safety Advice Line App, both of which we really needed. I wanted a system that would give me more in terms of management reports and greater functionality. We had been using the old system for five years and needed something new to stretch us and push us to the next level.

With the Compliance Centre I especially like that I get a complete overview of the entire company. I have everything I need at my fingertips, from a due diligence point of view. If I meet an EHP who wants to check training records for a location I simply log on to the Compliance Centre. From the Training App I can show them both the training records for individual staff members or the restaurant. As there is only myself in the company doing this job, it is essential I know what is going on. The Compliance Centre does that, whether it’s audits, accident recording or overdue Health and Safety requirements, I get an e-mail update.

After two years of working with the Compliance Centre, the system is now firmly embedded into the world of YO! Sushi. As we open more restaurants every year, in new towns and cities, the response we get from local authorities is that they have never seen a system like it. From its ease of use at restaurant level to the reports we get at head office, it increases our and EHP’s confidence in the company to a new level.

The team at Shield Safety help me by advising our General Managers what to do with accident records etc, and are available as a sounding block for me should I ever have any issues. We’re extremely proud of our Health and Safety record and Shield Safety is helping us to continue to improve across all our restaurants.

Health & Hygiene Manager, YO! Sushi

Knowing that big hotels like the Radisson Blu and ABode were already using the software gave us reassurance that this was right for us as well. Once we had met the implementation team and our account manager to discuss the roll out plan everything clicked into place. The safety advice line was set up instantly and the Compliance Centre team could not have been more helpful

Matt Stray, Regional Vice President of Operations

The Shield Safety Team determined our needs from the outset, with a friendly and flexible approach, ensuring a stress free transition. Compliance Centre was a huge selling point as we needed a centralised system to manage compliance. Shield Safety Group has met and exceeded my expectations.

John Farrugia, UK Operations Manager