Product Descriptions

Unannounced Certified Hospitality Standard Audit

The audit is unannounced and is performed according to the Safe to Trade Hospitality and Catering Standard and serves as your Certified Safe to Trade Audit. The audit is meticulously carried out by qualified Environmental Health Practitioners and is accessible via the innovative RiskProof Audit module. Being approved on the Safe to Trade register will enhances your business’s credibility and showcases your commitment to excellence and safety. This certification allows your business to stand out, attracting more customers who prioritise well-being and peace of mind. It signals to your guests that their health and safety are your top priorities, which can significantly enhance their overall experience. Certification through Safe to Trade instils trust and confidence in your customers, enabling them to make informed decisions about where to dine. This transparency and commitment to safety can drive customer loyalty, ensuring that your guests return time and time again. Moreover, with the assurance that your establishment adheres to the highest standards, you can attract new customers, enhance your reputation, and ultimately, grow your business.

Announced Certified Hospitality Standard Audit

The audit is scheduled in advance due to certain restrictions identified by Safe to Trade that prohibit an unannounced visit. This assessment is performed according to the Safe to Trade Hospitality and Catering Standard. It serves as your Certified Safe to Trade Audit and can be accessed through the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. Achieving Safe to Trade certification places your business on the Safe to Trade register, a public testament to your commitment to exceptional safety standards. This certification not only enhances trust and confidence among your customers but also significantly improves their overall guest experience. When customers see the Safe to Trade mark, they know they can relax and enjoy their time, reassured by your dedication to their well-being. Moreover, being Safe to Trade certified helps you attract and retain more customers, setting your business apart in a competitive market. By demonstrating your unwavering commitment to safety and excellence, you promote customer loyalty and ensure that guests will return time and again.

Unannounced Hospitality Standard Audit

The audit is unannounced, conducted against the Safe to Trade Hospitality and Catering Standard and is accessible via the RiskProof Audit module. The audit is additional to your Certified Safe to Trade Audit but can impact your Safe to Trade register status. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. The audit will help you maintain your Safe to Trade Approved status which not only enhances trust and confidence among your customers but also significantly improves their overall guest experience. When customers see the Safe to Trade mark, they know they can relax and enjoy their time, reassured by your dedication to their well-being. Moreover, being Safe to Trade certified helps you attract and retain more customers, setting your business apart in a competitive market. By demonstrating your unwavering commitment to safety and excellence, you promote customer loyalty and ensure that guests will return time and again.

Announced Hospitality Standard Audit

The audit is announced because the location has restrictions that are recognised by Safe to Trade that prevent an unannounced audit. The audit is conducted against the Safe to Trade Hospitality and Catering Standard and is accessible via the RiskProof Audit module. The audit is additional to your Certified Safe to Trade Audit but can impact your Safe to Trade register status. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. The audit will help you maintain your Safe to Trade Approved status which not only enhances trust and confidence among your customers but also significantly improves their overall guest experience. When customers see the Safe to Trade mark, they know they can relax and enjoy their time, reassured by your dedication to their well-being. Moreover, being Safe to Trade certified helps you attract and retain more customers, setting your business apart in a competitive market. By demonstrating your unwavering commitment to safety and excellence, you promote customer loyalty and ensure that guests will return time and again.

Unannounced Leisure Audit (bolt-on)

The audit is unannounced, conducted against a comprehensive leisure safety audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. The audit is additional to your Certified Safe to Trade Audit and will be conducted on the same day.

Announced Leisure Audit (bolt-on)

The audit is announced because the location has restrictions that prevent an unannounced audit. The audit is conducted against a comprehensive leisure safety audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. The audit is additional to your Certified Safe to Trade Audit and will be conducted on the same day.

Unannounced Concession/Food Hall Audit

The audit is unannounced, conducted against a comprehensive food safety and health and safety audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. These audits consist of more than one outlet which are commonly connected to the same central production kitchen.

Announced Concession/Food Hall Audit

The audit is announced because the location has restrictions that prevent an unannounced audit. The audit is conducted against a comprehensive food safety and health and safety audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights. These audits consist of more than one outlet which are commonly connected to the same central production kitchen.

Unannounced Leisure Audit

The audit is unannounced, conducted against a comprehensive leisure safety audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights.

Announced Leisure Audit

The audit is announced because the location has restrictions that prevent an unannounced audit. The audit is conducted against a comprehensive leisure safety audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights.

Announced Supplier Audit

The audit is announced, is conducted against a comprehensive manufacturing and distribution audit criteria and is accessible via the RiskProof Audit module. With this audit, you benefit from a thorough supplier evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights.

Announced Allergen Audit

The audit is announced, is conducted against a comprehensive allergen management audit criteria and is accessible via the RiskProof Audit module. With this audit, your business benefits from a thorough allergen evaluation by our highly qualified Environmental Health Practitioners (EHPs). The audit is seamlessly integrated into the RiskProof Audit module, granting you real-time access to audit reports and actionable insights.

Fire Risk Assessment

The fire risk assessment (FRA) is announced and conducted against the Fire Risk Assessment Standard developed from PAS 79 and the Regulatory Reform (Fire Safety) Order. The report and action plan are accessible via the RiskProof Fire module. Ensuring the safety of your premises is paramount, and Shield Safety offers a comprehensive Fire Risk Assessment service that will not only safeguard your property but also enhance your compliance and operational efficiency. Your FRA will be meticulously conducted in adherence to the PAS 79: 2012 specification, a nationally recognised standard. This rigorous methodology ensures that all potential risks are evaluated systematically, providing you with a thorough understanding of your fire safety status. Employing former Fire Service professionals as qualified Fire Risk Assessors, we bring unparalleled expertise and practical experience to every assessment. One of the standout features of our service is the integration with RiskProof, our state-of-the-art digital platform. The Fire Risk Assessment is electronically uploaded to RiskProof, creating a centralised location where multiple users can access and track progress based on their permissions. This transparency and accessibility foster a collaborative environment where non-conformances can be updated in real-time, demonstrating proactive steps towards achieving a compliant and safe business operation for your employees and customers while also ensuring that your business meets all fire safety regulations with ease and confidence.

Fire Risk Assessment Review

The fire risk assessment (FRA) review is a service that for businesses who do not have an annual fire risk assessment program or whose premises have undergone significant changes since the last FRA or in fire precautions. The service and designed to help maintain an up-to-date FRA. Failure to regularly review an FRA could result in it being deemed unsuitable by a Fire Authority Inspector. Shield Safety provides a tailored template for on-location Fire Risk Assessors to conduct FRA reviews according to the PAS 79, and the Regulatory Reform (Fire Safety) Order 2005 guidelines. This review encompasses general information, fire hazards and controls, fire protection measures, and fire safety management. It also addresses any actions from previous assessments and creates a new action plan. Upon completion, a report is generated and uploaded to the RiskProof Registry. This report ensures that the FRA remains current and compliant, detailing: General information review, fire hazards and control measures review, fire protection measures review, management of fire safety review, completion of previous action plans, new action plan creation, the comprehensive review helps clients maintain their fire safety obligations effectively and confidently.

Fire Evacuation Plan development

The bespoke fire risk evacuation plan service provides a comprehensive, tailor-made solution designed to safeguard your business, customers and team. Announced and conducted by an experienced Fire Risk Assessor, this service involves a thorough on-location assessment of your premises to identify specific hazards and understand the unique layout. The result is a fully customised fire evacuation plan, meticulously detailed to address your particular needs. The plan includes essential elements: actions to take on discovering a fire, raising the alarm, contacting the Fire and Rescue Service, using firefighting equipment, and understanding escape routes. Additionally, it emphasises the critical role of fire doors and outlines a precise evacuation process. Specific staff members, including Fire Team Members, will receive specialised briefing to ensure they are fully prepared to execute their responsibilities during a fire emergency. The importance of having a fire risk evacuation plan cannot be overstated; it is not only a legal requirement but a crucial aspect of your business’s safety strategy. A well-developed evacuation plan minimises risk, ensures a swift and orderly evacuation, and ultimately protects lives and property.

Fire Safety Consultancy

Access to a Fire Safety Consultant who will provide expert guidance and services to help your business maintain high standards of fire safety. Businesses often face uncertainty regarding the implementation of fire safety measures, whether these measures are necessary, recommended, or the reasons behind them. Your Fire Safety Consultant will provide clarity and ensure that all fire safety and management measures are appropriately in place and compliant with current regulations. This invaluable advice will be tailored to your specific needs and is grounded in the latest legislation and guidance, ensuring that the advice is both accurate and relevant. The service will help ensure that you confidently maintain your fire safety obligations, create safer environments for your occupants and protect your property. By investing in fire safety consultancy, clients gain peace of mind knowing that all potential fire hazards are identified, and effective control measures are in place, thereby reducing the risk of fire incidents.

Allergen Management Review

The Allergen Management Review (AMR) is an essential services as all food businesses are legally obliged to manage allergens. The management of allergens is often very intricate and requires collaboration among various teams. To ensure food safety, each team must diligently perform their responsibilities. When businesses face prosecution for failing to handle allergens appropriately, officials will examine not only the specific incident but also the overall food safety culture and commitment to allergen management. The AMR encompasses the following services: Review of product specifications and menu (2 days); review of allergen matrix (1 day); on-location visit to assess the allergen management process (1 day) per location. Upon completion of the AMR, you will receive detailed reports covering both the review and each location visit conducted. These reports, accessible via the Audit module, will identify gaps, non-conformances, and recommend steps for improvement. A Safety Consultant will present these findings along with practical solutions to address the identified issues. The AMR offers an independent review of the organisation’s allergen control measures, challenging assumptions and providing a benchmark for year-on-year progress.

Risk Management Review

A Risk Management Review (RMR) is a scheduled assessment designed to evaluate the potential risks within your business. Upon completing the RMR, you will receive a comprehensive audit report available in the Audit module. This report will highlight performance across various reviewed areas and suggest actionable steps to enhance safety performance. A Principal EHP will present the findings from the RMR, noting common issues if assessments were conducted across multiple locations, and recommend actions to improve safety outcomes. RMRs can be conducted at both specific locations and head offices (both are recommended) and may cover one or more of the following areas: Food Safety, Health and Safety and Fire Safety.

Safety Consultancy

Access to a Principal Environmental Health Practitioner who will provide expert guidance and services to help your business maintain high standards of safety. The Principal consultant is a highly experienced Environmental Health Practitioner (EHP) who can provide a range of services including safety leadership coaching, safety management coaching for location and area managers, internal audit training, and shadow audits. Your consultant can assist with food hygiene re-rating service visits, conduct investigations into accidents, incidents, and allegations of foreign body and food poisoning, and offer general training on new systems and procedures. Their role is to ensure that your business not only complies with regulatory requirements but also foster a culture of safety that protects employees, customers, and assets. Safety consultants bring a wealth of knowledge and expertise, ensuring that your business complies with the latest safety regulations. This minimises the risk of legal issues and enhances the business’s reputation. By providing training and coaching, safety consultancies help to embed a robust safety culture within the organisation. This leads to better practices, reducing the likelihood of accidents and incidents. With continual improvement processes, safety consultants help streamline operations, ultimately leading to cost savings and improved efficiency. This allows hospitality businesses to focus more on delivering excellent customer service.

FHRS re-rate service

A Food Hygiene Rating Scheme (FHRS) score of 3 or lower can erode customer confidence and negatively affect your business performance. The re-rate services provides you the support to improve your FHRS score. You provide our Safety Advice Line team with a copy of the report, they create an action plan, arrange a half-day coaching session with one of our expert EHOs and assist you to compile evidence to demonstrate corrective measures in response to the EHOs report. The team will examine the original officer’s reasons for the low FHRS score awarded and identify additional factors that might affecting a re-rating aligned with the FHRS Brand Standard. The team will assist you to gather the evidence and guide you through the process to submit a re-rating request to the Local Authority.

Support to close non-conformances

Support to close your open non-conformances is a specialised service following a safety audit or fire risk assessment that will significantly benefit your business. Closing open non-conformances is essential to maintain a safe environment for your team and customers but can add extra pressures on your location managers. This service is designed to ease the pressure and support your managers through this process. You will access experts who will help ensure that open non-conformances are addressed promptly and effectively, adhering to industry best practices. For businesses who are Safe to Trade, the timely closure of open non-conformances is essential for your business to maintain its ÔApprovedÕ status on the Safe to Trade register. Being listed on this register signifies that you adhere to stringent safety standards, which is crucial for maintaining customer trust and industry credibility. When your team observe a commitment to resolve safety issues efficiently, it reinforces the importance of a safe working environment. This, in turn, will help promote a proactive approach to safety among your team and encourage them to identify and report hazards actively. Ultimately, you have invested in this services to fosters a safer, more compliant, and productive workplace.

Desktop vendor assessment – Initial Assessment

TBC

Desktop vendor assessment – Re-Submission

TBC

Implementation time

The implementation service offers extra assistance during the implementation process. This flexible service is tailored to your specific requirements, considering your expertise, available resources, the complexity of user profiles, the number of modules bought, the locations utilising these modules, and your team’s geographical spread. It can be used to tailor your checklists, registry items, risk assessments and training plans.

Pool Safety Operating Procedure (PSOP)

Based on Pool Water Treatment Advisory Group (PWTAG) and Health and Safety Executive (HSE) guidance, our revolutionary system provides comprehensive procedures to manage pools and spas.

RiskProof core functionality

RiskProof core functionality comprises access to the RiskProof status, dashboard, to do’s, announcements, help, settings functionality as well as the Policy and Documents modules.

RiskProof Helpline module

Access to the Helpline module to record accidents, incidents, near misses, alleged food poisoning cases, alleged foreign body cases, allergy incidents, and official officer visits. This ensures a permanent record of all incidents, accidents, and investigations, eliminating the concern of losing paper-based logs. With documented evidence, a customer’s defence is weakened. Attachments, notes, and investigation details can be logged against any case. Automated notifications help manage each case, ensuring managers are aware of required actions. Cases can be permanently deleted to comply with GDPR and the ‘right to be forgotten’. A dashboard provides an instant view of common incidents, the least performing venue, and RIDDOR reportable incidents. A comprehensive suite of reports offers activity, accident, and incident statistics by location on a case-by-case basis. Detailed management reporting helps identify patterns and trends swiftly, allowing for the implementation of preventative measures. Reports can be exported into Excel.

RiskProof Monitoring module

Access to the Monitoring module to create, log, manage and report on your safety checks.

RiskProof Registry module

Access to the Registry module to record and report on statutory records.

RiskProof Risk Assessment module

Access to the Risk Assessment module to create, assign and adopt work practices risk assessments.

RiskProof Training module

Access to the Training module to create training plans, assign courses to colleagues, store training records and report on training requirements.

RiskProof Audit Expert Licence

Licence to access the RiskProof Audit module to conduct audits.

RiskProof FRA Expert Licence

Licence to access the RiskProof Fire module to conduct Fire Risk Assessments.

Helpline – New case type

As well as our standard case types on the RiskProof Helpline module, our teams can develop a new custom case type to your requirements on the module. This is so your teams to log any incidents in one central place and record actions so they can be reported on.

Helpline – Update case type

For customers who already have a custom case type on the RiskProof Helpline module, this is for our teams to work with you on minor amendments you may require to the case layout.

Data API Service

RiskProof API is a state-of-the-art solution for businesses seeking to integrate RiskProof data with their internal reporting systems. The API minimises the time and effort needed for manual tasks, conserving valuable resources and promoting more effective implementation of safety measures. Fewer errors mean reduced costly mistakes and penalties. Designed to be scalable, RiskProof API adapts to your evolving needs with its flexible architecture, allowing for easy customisation and integration to support your business as it develops.

Person(s) in charge CPL eLearning Bundle

The Person in Charge eLearning bundle is a specially curated selection of essential training for hospitality and catering managers. This pre-set bundle aims to enhance your managers’ skills in safety, supervision, and personal development at a reduced cost. The bundle includes: Age Verification, Allergen Awareness and Natasha’s Law, Award for Licensed Premises Staff (ALPS), Award in Underage Sales Prevention (AUASP), Bribery Act Awareness, Cellar Management, Conflict Management, COSHH, Disability Awareness, Drugs Awareness, Effective Time Management, Emergency First Aid Awareness, Equality and Diversity, Fire Safety Awareness, Food Safety Level 3 Catering, GDPR Awareness, HACCP Level 2, Health and Safety Level 3, Interview Skills, Leading Great Shifts, LGBT Awareness, Manual Handling, Mental Health Support Champion, Money Laundering Awareness, Open-Minded Recruitment, Personal Resilience, Protection of Adults and Safeguarding from Abuse, Recruiting Winners, Right to work in the UK, Scottish Award for Licensed Premises Staff (SALPS), Self-Awareness, Staff Appraisal Skills, Staying Legal Ð Recruitment, Unconscious Bias.

Team Member CPL eLearning Bundle

The Team Member eLearning bundle is a specially curated selection of essential training for hospitality and catering team members. This pre-set bundle aims to enhance your teams skills in safety, general skills and personal development at a reduced cost. The bundle includes: Age Verification, Allergen Awareness and Natasha’s Law, Award in Underage Sales Prevention (AUASP), Beer Styles, Cask Marque Bar Excellence, Coffee Skills, COSHH, Disability Awareness, Drugs Awareness, Emergency First Aid Awareness, Equality and Diversity, Fire Safety Awareness, Food Safety Level 2, Gin and the Perfect Pairing, Guest Excellence, Guest Recovery, HACCP Level 2, Health and Safety, LGBT Awareness, Manual Handling, Mental Health Support Champion, Money Laundering Awareness, Self-Awareness, Slips, Trips and Falls, The Basics of Rum Collection

Sexual harassment bundle

Following the introduction of the Workers Protection (Amendment of Equality Act), employers now have a legal duty to take reasonable steps to prevent sexual harassment to employees and create a safe working environment. To ensure that you meet these requirements, we’ve created a practical solution tailored for hospitality businesses. Our essential bundle will equip businesses and employees with the tools needed to safeguard your workplace and team. The bundle consists of a sexual harassment assessment form and 10 licences to our Sexual Harassment eLearning course:

• A Sexual Harassment Assessment Form: A detailed assessment form to ensure legal compliance is met and allows ease of tracking
• 10 licences for our Sexual Harassment CPL eLearning Course: Professional awareness training for managers and teams to develop an understanding of the new regulatory requirements quickly and easily

eLearning – Fire Safety Awareness

The eLearning course on Fire Safety Awareness provides an in-depth understanding of fire safety. It is essential for those working within the hospitality sector to ensure the safety of guests, staff and visitors from potential fire hazards. The course covers legal requirements for businesses to mitigate fire risks and ensures that all personnel can safely evacuate in the event of a fire. Key topics include fire hazard identification, fire safety measures, fire legislation, detection systems and the principles of fire behaviour and extinguishing methods. This training is crucial for any employee tasked with fire safety duties, equipping them with the necessary knowledge and attitude to effectively fulfil their roles. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Emergency First Aid Awareness

The eLearning course on Emergency First Aid Awareness outlines the requirements of the Health and Safety (First-Aid) Regulations, providing basic guidance and knowledge for first aid in emergency situations. Learners will gain skills to assess casualties using the DRABCD approach, utilise correct resuscitation techniques and operate an Automated External Defibrillator (AED). The course also covers identifying and treating choking, wounds, burns, broken bones, sprains and recognising stroke symptoms using the FAST method. Aimed at those responsible for emergency first aid in their workplace, this training is essential for understanding first aid arrangements for various injuries and significantly reducing assessment times when accidents occur, allowing prompt treatment. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Allergen Awareness and Natasha’s Law

The eLearning course on Allergen Awareness and Natasha’s Law introduces learners to the essential rules and legislation around food labelling and catering concerning food allergies and allergenic ingredients. The course covers the latest updates in allergen management and food labelling, including the pivotal changes brought about by Natasha’s Law. By the end of this course, learners will be able to define food allergies and allergic reactions, differentiate between food allergies and intolerances and identify the 14 allergens that must be labelled by law. The course also highlights the responsibilities of both operators and consumers in providing and understanding allergen information, ensuring compliance with the most current legislation. This training is vital for all team members in hospitality or retail settings. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Food Safety Level 2

The eLearning course on Food Safety Level 2 is perfect for individuals involved in food handling, from chefs to waiting staff. The course covers the fundamental principles of food safety, including identifying food hazards, understanding bacterial and biological risks and maintaining personal hygiene. Participants will also learn about effective cleaning and disinfection procedures, pest control and food safety legislation. Additionally, the course addresses food allergens, their symptoms, and how to manage food poisoning and foodborne illnesses. By the end of the course, learners will be equipped with the knowledge to implement control measures in the kitchen, ensuring all food produced is safe to eat. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Food Safety Level 3 Catering

The eLearning course on Food Safety Level 3 is ideal for line managers, supervisors and team leaders in the catering and hospitality industry, as well as small business owners. The course covers essential topics such as food categorisation, bacteria control, allergen management, personal hygiene, premises requirements, equipment cleaning, HACCP systems, safe cooking temperatures and relevant food hygiene legislation. By completing this course, learners will be able to implement food safety management procedures, identify hazards, recommend solutions, and contribute to improvements in food safety practices. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Food Safety in Manufacturing

The eLearning course on Food Safety in Manufacturing is essential for individuals working in the mass production of food intended for various sales outlets. The course covers the scope of the food manufacturing sector, detailing legislation regarding food safety, including essential laws on labelling. Participants will learn about different types of contamination and how to identify the 14 food allergens, along with recognising symptoms of allergic reactions. Additionally, the course delves into food poisoning and foodborne illnesses, outlining their causes, symptoms and preventive measures. Proper storage, cooking and cooling procedures for various food products are explained to prevent food contamination. Learners will also explore methods to avoid cross-contamination, emphasising strict personal hygiene standards required in food production. Effective cleaning and disinfection procedures are taught, alongside recognising signs of pest infestation and implementing necessary control measures. By the end of this course, participants will be well-equipped to maintain high standards of food safety, ensuring the safe production of food items for consumers. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – HACCP Level 2

The eLearning course on Hazard Analysis Critical Control Point (HACCP) is designed to introduce learners to the principles of HACCP, a precautionary Food Safety Management System. The course covers crucial elements such as managing food safely, understanding the legal framework and the responsibilities of employers and employees. It also provides a detailed exploration of the four steps to developing a HACCP plan and the seven principles of HACCP. Learners will gain insight into good hygiene practices, including scheduled cleaning and stock rotation and how to identify and reduce possible food hazards. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – HACCP Level 3

The eLearning course on HACCP Level 3 equips learners with the essential knowledge and skills to ensure food safety for consumers. Targeted at those assisting in the development of HACCP-based food safety management systems, as well as owners and managers of smaller food businesses, this training covers key aspects of HACCP implementation and maintenance. Participants will understand the necessity and importance of HACCP-based food safety systems, grasp the HACCP approach to food safety procedures and review relevant legislation. The course covers the significance of prerequisite programmes and their contents. Learners will also identify hazards and risks within food preparation or production processes, determine critical control points (CCPs) for significant hazards, and establish critical limits. Additionally, the course details monitoring procedures for CCPs, corrective actions when CCPs fail, and the review and verification requirements for maintaining HACCP-based systems. This comprehensive training ensures participants are well-prepared to develop, implement and manage effective food safety management systems. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Asbestos Awareness

The eLearning course on Asbestos Awareness is designed to equip individuals with fundamental knowledge about asbestos. The course covers understanding the properties of asbestos and the rationale behind its widespread historical use. It also identifies various previous applications of asbestos in construction and other industries. Participants will recognise the health effects associated with asbestos exposure, including serious conditions such as asbestosis and mesothelioma, and identify the groups at risk of asbestos-related diseases and the measures in place to control these risks. Additionally, the course outlines emergency procedures for dealing with unplanned releases of asbestos materials. By the end of the course, participants will have a clear understanding of asbestos-related risks and the necessary precautions to manage these risks safely. Note that this awareness course does not qualify individuals to work directly with asbestos or asbestos-containing materials, for which further specialised training is required. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – COSHH

The eLearning course on Control of Substances Hazardous to Health (COSHH) covers the essentials of COSHH regulations, providing participants with an understanding of reducing exposure through process changes and substitutions, recognising international hazard symbols and implementing control measures to mitigate risks. The course will equip participants with the knowledge to identify hazardous substances, comprehend their potential harm and follow proper procedures in cases of contamination. This training is crucial for all employees working in environments with potential exposure to harmful substances, ensuring a safer and healthier workplace. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Health and Safety

The eLearning course on Health and Safety Level 2 is designed to educate employees on their responsibilities regarding workplace health and safety. This course covers essential topics such as identifying hazards, understanding relevant laws and regulations and implementing measures to control risks. Learners will gain the knowledge needed to prepare for and respond to accidents, as well as understand the five steps of risk assessments. The course emphasises the importance of creating a safe working environment and reducing potential hazards to the lowest reasonable level, ensuring a healthier and safer workplace for all. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Health and Safety Level 3

The eLearning course on Health and Safety Level 3 is designed for team members seeking to enhance their health and safety knowledge. Divided into comprehensive modules, the course covers essential topics such as COSHH, PPE, hazards and risks, fire safety, PPE usage, and stress management. Participants will be equipped to identify workplace incidents, use fire extinguishers, understand hazardous substances and handle workplace violence. This course provides vital insights for managers, supervisors and business owners aiming to operate legally and safely. By the end of the course, learners will have a thorough understanding of various health and safety aspects, ensuring a safer and compliant workplace. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Legionella Awareness

The eLearning course on Legionella Awareness is designed for team members and managers in the hospitality industry. The course aims to equip participants with the knowledge to prevent Legionnaires’ disease by understanding how outbreaks occur, identifying risks and implementing control measures. The course begins by explaining what Legionella bacteria are, how they spread, and who is most at risk. The course identifies primary areas of risk within hospitality environments, explaining where Legionella can multiply if left untreated and additional control measures. It then focuses on assessing risks, including legal duties, management responsibilities, essential record-keeping practices as well as prevention and control strategies. Participants will also learn about different types of water systems and how to mitigate the risk of Legionella. By the end of the course, participants will be well-equipped to ensure a safe environment, preventing Legionella outbreaks effectively. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Manual Handling

The eLearning course on Manual Handling defines what manual handling operations are and outlines the human and financial consequences of poor manual handling. It details factors that promote safe manual handling, inappropriate activities that can cause injuries and how to plan and use safe manual handling techniques, when working alone or as part of a team. The course is ideal for any employee involved in lifting or moving objects, with a focus on adhering to the Health and Safety at Work Act and Manual Handling regulations. By following the advice and good practices explained, learners will be able to avoid injuries and ensure a safer workplace. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Slips, Trips and Falls

The eLearning course on Slips, Trips and Falls is designed to educate employees on the potential slip, trip and fall risks in their workplace and how to prevent them. By identifying common hazards and implementing effective safety measures, learners will enhance their understanding of maintaining a safe environment and prevent a common cause of accidents in the workplace. Participants will gain the confidence to manage safety risks effectively, contributing to a safer workplace for all. The training is suitable for workers across various industries, including hospitality, catering and retail, promoting a culture of safety and awareness. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Working at Height

The eLearning course on Working at Height is designed to address the risks associated with working at height and to provide essential safety information for all team members. Participants will learn how to use equipment such as ladders correctly and perform comprehensive risk assessments before undertaking tasks from height. This course aims to impart a thorough understanding of the Working at Height Regulations and other relevant legislation, enhancing awareness of potential hazards. Key objectives of the course include ensuring learners have a solid grasp of the regulations, can effectively compile risk assessments to minimise the risk of falls and injuries, and ultimately reduce the amount of sickness leave caused by height-related injuries. Additionally, the course seeks to lower the likelihood of workplace accidents and subsequent business fines due to negligence. Suitable for employees at all levels, this course is an invaluable tool for creating a safer working environment, reducing risks, and promoting a culture of safety and compliance within the workplace. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Working Safely with DSE – Team Members

The eLearning course on Working Safely with DSE – Team Members is designed to educate team members on the proper use of Display Screen Equipment (DSE) in accordance with the relevant regulations. As many employees are now working remotely, understanding how to create a safe and ergonomic workspace is crucial. The course covers the essential aspects of DSE, defining what constitutes DSE and identifying who qualifies as a DSE user. Participants will learn about the potential health risks associated with improper DSE use, such as musculoskeletal problems, eye strain and repetitive strain injuries. The course also provides practical guidance on how to mitigate these risks. A key feature of this training is the self-DSE risk assessment, where team members will use a provided checklist to evaluate their own workstations and practices. By completing this course, employees will be equipped with the knowledge to maintain a healthy and productive working environment. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Working Safely with DSE

The eLearning course on Working Safely with DSE is designed to familiarise learners with the safe use of Display Screen Equipment (DSE). It aims to equip both employers and employees with the knowledge needed to create a safe working environment when a user of DSE, particularly those working from home. Participants will gain a clear understanding of what constitutes display screen equipment and who is considered a DSE user. The course will cover the various health risks associated with improper use of DSE, including eye strain, musculoskeletal problems and mental stress. Additionally, learners will be taught how to conduct a thorough DSE risk assessment using a checklist provided within the course. Through a combination of interactive modules, practical advice, and regulatory information, this course ensures that managers and their teams are well-informed about their responsibilities. By the end of the training, participants will be able to implement effective strategies to mitigate risks and promote a healthier, safer working environment. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Age Verification

The eLearning course on Age Verification is designed to equip learners with the knowledge and skills needed to comply with legal requirements related to the sale and supply of alcohol. Aimed at individuals working in the licensing industry across England and Wales, the course covers essential topics such as understanding the law, recognising acceptable forms of identification and effectively managing conflict situations. Learners will gain a comprehensive understanding of how to implement and adhere to an age verification policy, ensuring they can confidently request proof of age and refuse sales when necessary. This training is crucial for all employees involved in alcohol sales, helping to minimise the risk of alcohol-related harm and ensuring compliance with the Licensing Act. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Age Verification (Scotland)

The eLearning course on Age Verification (Scotland) is designed to equip learners with the knowledge and skills needed to comply with legal requirements related to the sale and supply of alcohol. Aimed at individuals working in the licensing industry in Scotland, the course covers essential topics such as understanding the law, recognising acceptable forms of identification and effectively managing conflict situations. Learners will gain a comprehensive understanding of how to implement and adhere to an age verification policy, ensuring they can confidently request proof of age and refuse sales when necessary. This training is crucial for all employees involved in alcohol sales, helping to minimise the risk of alcohol-related harm and ensuring compliance with the Licensing Scotland Act. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Award for Licensed Premises Staff (ALPS)

The eLearning course Award for Licensed Premises Staff (ALPS) is designed to provide a comprehensive understanding of the laws and responsibilities surrounding the sale of alcohol. The course covers the fundamentals of licensing law, including the types of licences required, licensable activities and the core licensing objectives. Participants will learn the significance of responsible retailing, emphasising the importance of not selling alcohol to underage customers or those who are intoxicated. Key learning outcomes include an understanding of the Licensing Act, the ability to authorise alcohol sales, the identification of signs of over-consumption and best practices for resolving conflicts. Additionally, learners will grasp the effects of alcohol on the human body, methods for calculating alcohol units, and the importance of a robust age verification policy. The course also addresses the mandatory conditions for the sale of alcohol, the penalties for non-compliance and the recognition of alcohol-related crime on licensed premises. This training is essential for staff working in licensed premises, equipping them with the knowledge to sell alcohol lawfully and responsibly. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Award in Underage Sales Prevention (AUASP)

The eLearning course Award for Underage Sales Prevention (AUASP) focuses on preventing unlawful sales of age-restricted products. It covers crucial topics such as identifying age-restricted items, refusing service to underage individuals and understanding the legal penalties for non-compliance. Participants will learn effective communication strategies for asking for proof of age, handling refusals and managing aggressive behaviour. Additionally, the course provides insights into proper record-keeping techniques to ensure compliance with the law. This training is essential for bar and counter staff working in licensed premises, helping them to uphold legal standards and prevent unlawful sales. Individual licences must be used within a 12 month period.

eLearning – Award for Personal License Holders (APLH)

The eLearning course for Award for Personal Licence Holders (APLH) is an essential qualification for anyone looking to obtain a personal licence. The APLH training covers a broad range of topics, including the legal framework and responsibilities associated with holding a personal licence. Learners will gain a thorough understanding of licensing objectives, compliance with licensing authorities, and specific legislation related to personal and premises licences. Additionally, the course addresses the legal and social responsibilities of a personal licence holder, the impact of illegal drugs and alcohol and the protection of children from harm. This training is crucial for those in positions such as the Designated Premises Supervisor (DPS), managers, assistant managers, supervisors, and staff aspiring to these roles. The course ensures that all participants are well-equipped to manage licensed premises responsibly and effectively. Learners are assessed at the end of the course and must achieve a minimum pass mark. Successful candidates will receive a Level 2 qualification, which is necessary for applying for a personal licence. Individual licences must be used within a 12 month period.

eLearning – Scottish Award for Licensed Premises Staff (SALPS)

The eLearning course on Scottish Award for Licensed Premises Staff (SALPS) is designed to help persons understand their responsibilities as a personal licence holder. It covers the legal basis for the required training of staff selling or serving alcohol under the Licensing Scotland Act. The course also includes best practice guidance in managing conflict situations and maintaining a high standard of service. Upon completion, learners will be able to explain licensing and the licensing objectives, understand what constitutes an unlicensed sale, describe the functions and powers of licensing standards officers and recognise the significance of an operating plan within the licensing system. This training is essential for personal licence holders as it ensures compliance with legal requirements and promotes responsible alcohol service. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Conflict Management

The eLearning course on Conflict Management is designed to help employees create a supportive and safe workplace environment by effectively managing potential conflicts. Participants will learn essential skills such as defining what conflict is, understanding its causes both at work and socially and recognising the stages of conflict. The course will also cover strategies to prevent conflicts from escalating, techniques for defusing anger and aggression and the use of active listening and other communication methods. By the end of the training, learners will be equipped with practical tools to manage workplace conflicts, distinguish between different types of assaults and foster a culture where negative conflicts are unacceptable. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Effective Time Management

The eLearning course on Effective Time Management is designed to empower managers with the tools and techniques required to optimise their productivity. Participants will learn the six foundational principles of time management, recognise and mitigate common ‘time stealers’ such as interruptions and procrastination and conduct efficient meetings. The course covers prioritisation methods, including the urgent/important matrix and the ABC method and explains the Pareto rule as it applies to time management. Additionally, learners will acquire strategies to manage electronic communication effectively and plan tasks and events using time and journey planners. This training is particularly valuable for professionals in fast-paced environments, such as administration, sales, finance and HR, and aims to significantly enhance both work and personal time management skills. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Interview Skills

The eLearning course on Interview Skills has been designed to equip learners with the essential understanding and skills needed to conduct effective job interviews. This comprehensive course is ideal for those responsible for filling job vacancies within their organisation. Participants will learn how to write effective job descriptions and person specifications, evaluate CVs, application forms and covering letters, as well as conduct behavioural and competency-based interviews. The course also covers the identification of suitable candidate qualities, handling candidate questions, best practices for the initial selection process, interview styles and the legal aspects of conducting interviews. By the end of the course, learners will be well-versed in planning, preparing, and executing successful interviews, avoiding common mistakes and adhering to best practices. Individual licences must be used within a 12 month period.

eLearning – Open-Minded Recruitment

The eLearning course on Open-Minded Recruitment equips participants with essential knowledge on implementing an inclusive recruitment culture within their organisation. By offering practical advice and proven methods for reviewing staffing practices, this course provides a comprehensive guide on introducing open-minded recruitment in the workplace. Participants will learn to define open-minded recruitment, understand its importance and discover top tips and resources to aid in this transition. This course is particularly beneficial for team members involved in the recruitment process, helping them address skills shortages and enhance productivity by tapping into a diverse talent pool. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Personal Resilience

The eLearning course on Personal Resilience is designed to enhance personal resilience among employees, particularly those in the hospitality sector. Learners will gain a deep understanding of what personal resilience entails, its significance and its close connection to mental health. By the end of the course, participants will be equipped with practical tips and techniques to manage stress effectively and recover from challenging situations. They will also learn how to empathise with colleagues under stress and guide them towards appropriate help. This training empowers learners to take actionable steps towards maintaining mental well-being and fostering a supportive work environment. Individual licences must be used within a 12 month period.

eLearning – Recruiting Winners

The eLearning course on Recruiting Winners addresses the pressing issue of talent shortage, with many companies struggling to find skilled candidates. Participants will gain comprehensive knowledge of the recruitment process, including employment law and the science behind recruitment. The course covers planning, future-proofing and creating a checklist of criteria. It also delves into effective selection techniques, identifying the right candidates, enhancing the candidate experience and provides insights into avoiding common interview mistakes. This course is ideal for team members involved in recruitment, helping them select the right candidates aligned with the business values and long-term goals. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Right to Work in the UK

The eLearning course on Right to Work in the UK is designed to provide comprehensive guidance following the changes introduced post-Brexit. It covers essential information for checking an EU citizen job applicant’s right to work, verifying original documents and obtaining acceptable documentation. The course is particularly suited for business owners, managers, HR team members and anyone involved in the employment process. By completing this training, learners will gain the necessary knowledge to ensure compliance with the latest regulations and confidently verify the work eligibility of potential employees from abroad. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Staff Appraisal Skills

The eLearning course on Staff Appraisal Skills delves into the intricacies of staff appraisal skills, offering a blend of theoretical knowledge and interactive activities. The course equips participants with the skills needed to effectively manage performance and provide constructive feedback. Learners will explore the objectives and benefits of staff appraisals, learn to set clear objectives and targets and understand the five types of appraisal schemes. Additionally, the course highlights common challenges associated with performance appraisals and provides a structured approach to conducting appraisal interviews. Communication techniques, such as active listening, are emphasised to ensure feedback is both useful and well-received. This comprehensive training is essential for anyone who employs or manages staff, providing valuable insights into engaging and motivating employees to enhance their performance and achieve organisational goals. Through this course, participants will gain a deeper understanding of appraisal systems, enabling them to foster a more productive and supportive work environment. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Staying Legal – Recruitment

The eLearning course on Staying Legal – Recruitment is designed to equip business owners, managers, HR team members and those involved in recruitment with essential knowledge to avoid unlawful discrimination during the hiring process. It provides insights into various legal scenarios and covers relevant Acts that impact recruitment and selection. By completing this course, participants will gain a comprehensive understanding of the legal requirements and best practices to ensure compliance and promote fair hiring processes within their organisations. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Unconscious Bias

The eLearning course on Unconscious Bias is designed to help learners recognise and understand their biases. By exploring the concept of unconscious bias, participants will gain insights into how it influences decision-making processes and impacts workplace dynamics. The course aims to equip individuals with the skills to identify and mitigate their biases, leading to more informed and equitable decisions that can positively affect business outcomes. Individual licences must be used within a 12 month period.

eLearning – Bribery Act Awareness

The eLearning course on Bribery Act Awareness is designed to ensure that employees comprehend the nature of bribery and corruption and how these offences can manifest within a business context. By participating in this course, learners will gain an understanding of key terms and legislative frameworks, identify the impacts of bribery and recognise potential bribery scenarios. Furthermore, the course outlines the differentiation between bribery and legitimate hospitality, and promotional expenditure, equipping employees with the knowledge to prevent bribery effectively. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Disability Awareness

The eLearning course on Disability Awareness is designed to inform and educate employees about disability equality in the workplace. It covers the legal background and requirements for supporting disabled customers and employees. Learners will gain confidence in monitoring, reviewing and action planning, and will be able to state the legislation controlling disability discrimination. Additionally, learners will learn to identify and explain the four types of discrimination, and define and give examples of Ôreasonable adjustmentsÕ for employers and service providers. By the end of the course, learners will be able to define disability, understand the principles of disability awareness and describe how to implement effective policies. This course is essential for all employees and will help to foster a more inclusive and supportive workplace. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Equality and Diversity

The eLearning course on Equality and Diversity equips learners with knowledge about prejudice, relevant legislation like the Equality Act and Human Rights Act and practical guidelines. It aims to empower participants to reduce discrimination in the workplace, whether direct, associative, perceptive or indirect. Learning outcomes include understanding legal frameworks, identifying and explaining various discrimination types and developing strategies to implement an effective equality and diversity policy. The course covers the nine protected characteristics under the Equality Act and outlines the key legislation pertinent to workplace equality. Ideal for anyone in a work environment, this training is crucial for reducing discrimination across all types of workplaces, regardless of size or industry. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – GDPR Awareness

The eLearning course on GDPR Awareness aims to raise awareness of the General Data Protection Regulation (GDPR) for individuals who handle or process personal data. Participants will gain a comprehensive understanding of data protection laws, the role of the Information Commissioner and the principles of GDPR. The course covers key topics such as identifying Personal Identifiable Data (PID), responding to Subject Access Requests, and maintaining data security online, including email and social media use. Learners will also explore real-life examples of data breaches and their consequences. This course is essential for anyone involved in data handling, ensuring they are well-equipped to maintain compliance with GDPR and safeguard personal information effectively. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – LGBT Awareness

The eLearning course on LGBT Awareness eLearning course aims to educate users on reducing stigma in the workplace and fostering an environment where everyone feels comfortable. It covers diversity, important LGBT definitions and tips for creating an inclusive workplace. The course features interviews with an LGBT community member and an HR manager, providing real-life insights and highlighting the importance of LGBT awareness. Learning outcomes include understanding key LGBT terminology, recognising the importance of diversity, adopting inclusive attitudes and implementing steps to become an LGBT ally. The course also addresses potential workplace challenges for both LGBT and non-LGBT employees. This training is essential for all employees to promote an inclusive and respectful work environment. Individual licences must be used within a 12 month period.

eLearning – Mental Health Support Champion

The eLearning course on Mental Health Support Champion is designed to promote good mental health and wellbeing in the workplace. Upon completion, learners will be equipped to identify and support colleagues experiencing mental ill health, such as anxiety and stress. Participants will learn to provide effective early intervention and direct those in need to appropriate support resources. The course covers recognising symptoms of mental ill health, offering practical advice and guiding individuals towards professional help. It also includes practical ways for learners to improve their own mindfulness. Individual licences must be used within a 12 month period.

eLearning – Money Laundering Awareness

The eLearning course on Money Laundering Awareness provides a good overview of money laundering regulations and their application in business. Participants will learn to assess money laundering risks, report suspicious activities and understand their everyday responsibilities under the regulations. The course covers essential topics such as recognising suspicious transactions, implementing customer due diligence measures and developing a risk-based approach to prevent money laundering. It is ideal for businesses dealing with large sums of cash, such as pubs, clubs, restaurants and casinos, as well as individuals working in accountancy and bookkeeping. The training emphasises the importance of safeguarding businesses from being exploited for criminal activities. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Payment Card Industry Data Security (PCID)

The eLearning course on Payment Card Industry Data Security (PCID) equips learners with essential skills to safeguard customer cardholder data. This comprehensive course provides a deep understanding of PCI standards and their importance in preventing data breaches and fraud. Throughout the course, participants will learn about the critical aspects of cardholder data security, including the common security features of payment cards and the procedures for ensuring data is held securely. The course also covers various fraudulent methods used to access cardholder data, enabling learners to identify and mitigate these risks effectively. Upon completion, learners will be proficient in adhering to PCI Security Standards, thereby enhancing the security posture of their organisations. They will be able to implement best practices for protecting cardholder data and respond appropriately to suspected theft or fraud incidents. By the end of the course, attendees will have the knowledge and confidence to help their organisations maintain compliance with PCI standards and protect their reputations. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Protection of Adults and Safeguarding from Abuse

The eLearning course on Protection of Adults and Safeguarding from Abuse addresses the critical issue of identifying and managing abuse. The course covers essential topics, including defining abuse, outlining current legislation and policies, recognising various forms of abuse and their indicators, understanding responsibilities when abuse is suspected and implementing procedures for reporting and documenting abuse. Additionally, it lists sources of assistance for those involved in abuse situations. Learners are assessed at the end of the course and must achieve a minimum pass mark. Individual licences must be used within a 12 month period.

eLearning – Self-Awareness

The eLearning course on Self-Awareness explores the significance of self-awareness and its influence on emotional intelligence, happiness, attitude and learning style. By understanding self-awareness, participants will improve their communication skills, benefiting interactions with team members, managers, supervisors and customers. The course is particularly valuable for employees at all levels, especially those in the hospitality sector. Upon completion, learners will be able to identify methods to enhance their self-awareness and leadership style. Individual licences must be used within a 12 month period.

Remote RiskProof module specific training

The remote RiskProof module specific training course aims to equip candidates with the knowledge and understanding of the selected RiskProof module. The training will cover the functionality of the selected module including its set up and use. The course is delivered remotely.

Remote RiskProof training

The remote RiskProof training course aims to equip candidates with the knowledge and understanding of the RiskProof software. The training will cover the RiskProof core functionality, including the dashboard and status, how to manage users and permissions and how to use each of the modules. The course is delivered remotely.

On-site RiskProof training

The on-site RiskProof training course aims to equip candidates with the knowledge and understanding of the RiskProof software. The training will cover the RiskProof core functionality, including the dashboard and status, how to manage users and permissions and how to use each of the modules. The course is delivered in a classroom.

SS on-site policy training

The policy training course can be purchased when on-site training is preferred. The course includes comprehensive training to ensure colleagues understand the safety policies provided by Shield Safety and how they are to be integrated into business practices. The policies that Shield Safety can provide are the Food Safety Management System (FSMS), Health and Safety Management System (HSMS), Pool Safety Operating Procedure (PSOP) or a Fire Safety Management System. The flexible format allows clients to select the relevant policy sessions to meet their requirements. The half day course can be used to deliver sessions on a maximum of two policy types. Typically, clients request training on the FSMS and HSMS, however some businesses without food-related operations may opt for Health & Safety and Fire Safety training instead. The full day session can be used to deliver sessions for three or four policy types.

SS Remote FSMS policy training

The Food Safety Management System (FSMS) policy training course is designed to ensure colleagues with in-depth knowledge of food safety policies and their critical role in maintaining a secure and compliant business environment. The course covers key topics such as policy implementation and safe methods for the safe handling and production of food, such as personal hygiene, food storage and safe cooking. By the end of the course, delegates will be able to effectively integrate safety policies into their daily routines, ensuring the preparation of safe food and the overall well-being of consumers. This training is essential for site-based management to ensure thorough implementation of the policies and procedures, safeguarding both the business and its customers. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Remote HSMS policy training

The Health and Safety Management System (HSMS) policy training course is designed to ensure colleagues understand how to implement and adhere to safety policies. The course covers the full scope of health and safety policies, including risk assessments, legal requirements and emergency procedures. Participants will learn about the roles and responsibilities within the business, effective communication channels and the importance of record-keeping for audits and inspections. The training also focuses on manual handling risks, first aid regulations and chemical safety procedures. By equipping employees with this knowledge, businesses can foster accountability, improve safety compliance and ensure engagement with health and safety policies and procedures. This course is essential for site-based management and business owners to ensure smooth policy implementation and effective utilisation of safety services. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Remote PSOP policy training

The Pool Safety Operating Procedure (PSOP) policy training course is designed to ensure leisure colleagues understand essential pool safety protocols. By understanding and adhering to the PSOP guidelines, participants will be able to ensure a safe and compliant environment for both employees and customers. The course covers a broad range of topics, including the technical aspects of pool operation, water quality management, accident and incident procedures and emergency action plans. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Remote FireSMS policy training

The Fire Safety Management System policy training course is designed to ensure colleagues understand essential fire safety protocols and regulations. The course emphasises the importance of understanding and adhering to the policy, ensuring the business remains legally compliant. Participants will learn about the roles and responsibilities of the designated Responsible Person, the process and requirements of conducting Fire Risk Assessments and the development and maintenance of Fire Evacuation Plans. The training also covers the creation of Personal Emergency Evacuation Plans (PEEPs) and the implementation of effective fire safety systems. This course is vital for all staff, especially those in management and supervisory roles, to promote a safe working environment and mitigate fire-related risks. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Fire Safety Principles course

The Level 2 Fire Safety Principles course enhances basic fire safety awareness. Participants will learn about fire safety management, hazard identification, fire risk control and emergency procedures. The course covers the fire triangle, fire spread, detection methods and the use of firefighting equipment. It also outlines the legal duties of employers and employees under fire safety regulations. This training is vital for ensuring workplace safety and compliance, equipping staff to effectively manage fire risks and respond to emergencies. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Fire Marshal course

The Fire Marshal course is designed for employees responsible for workplace fire safety. This comprehensive training covers the chemistry and classification of fire, methods of fire spread, and the use of different extinguishers. Participants will learn to identify fire hazards, understand human behaviour in fire situations and locate means of escape. Where possible, the course also includes practical sessions with extinguishers and covers legal duties. By completing this course, attendees will understand the process of a fire risk assessment and be equipped to perform fire safety inspections in order to effectively fulfil their role as fire marshals, ensuring workplace safety and compliance. The course must be delivered, to a maximum of 12 candidates, in a classroom. This is due to a practical assessment where candidates are assessed to ensure their understanding.

SS Level 2 First Aid for Mental Health course

The Level 2 First Aid for Mental Health course equips participants with essential skills to support colleagues facing mental health issues. Attendees will learn to identify mental health conditions, manage stress and understand the impact of substance abuse. The course covers the first aid action plan for mental health and promotes a positive mental health culture in the workplace. This training is crucial for anyone looking to improve mental health awareness and support within their organisation, ensuring a healthier and more supportive work environment. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 3 Supervising First Aid for Mental Health course

The Level 3 Supervising First Aid for Mental Health course equips participants with advanced skills to support colleagues with mental health issues. It covers mental health definitions, stigma, stress management and the impact of substance abuse. Attendees will learn to identify mental health conditions, understand the role of a First Aider and implement a positive mental health culture. This training is crucial for those looking to effectively manage mental health in the workplace and provide appropriate support and guidance. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Allergen for Catering course

The Allergen Awareness for Catering training is essential for anyone involved in the food service industry. This course ensures that all staff understand the differences between food allergies, intolerances, and coeliac disease, and are aware of the symptoms and risks associated with these conditions. It covers the requirements of current labelling legislation and the changes introduced by NatashaÕs Law. Participants will learn about effective allergen controls, cross-contamination prevention and how to communicate allergen information to consumers. This training is crucial for maintaining food safety and compliance with current legislation, making it vital for all hospitality and retail food industry workers. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Allergen forÊManagementÊcourse

The Allergen for Management course is essential for anyone in the food service industry, especially those responsible for assessing allergen risks or in supervisory roles. This course ensures participants are well-versed in identifying and managing the 14 key allergens. Attendees will learn to differentiate between food allergies, intolerances and coeliac disease, understand the biological processes involved and know how to respond to anaphylaxis. The course emphasises the importance of accurate allergen communication and effective control measures to prevent cross-contamination, ensuring food safety and compliance with legislation. With food allergies frequently making headlines, it’s crucial for food industry workers to understand allergens and manage risks effectively. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Food Safety in Catering course

The Level 2 Food Safety in Catering course ensures that food handlers understand their responsibilities in maintaining food safety. Covering personal hygiene, contamination risks and legal requirements, this course prepares learners to handle food safely from storage to service. Participants will learn effective cleaning practices, pest control and safe food handling techniques. This training is crucial for compliance with food safety laws and for preventing foodborne illnesses, ensuring that food served is safe and hygienic. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 HACCP course

The Level 2 HACCP course is designed for individuals working in catering, retail or food manufacturing. The course provides a comprehensive introduction to the Hazard Analysis and Critical Control Points (HACCP) management system, which is essential for maintaining food safety and compliance with legal requirements. Learners will gain an understanding of food hygiene legislation and the significance of HACCP in ensuring food safety. The course covers the main categories of food safety hazards, the seven principles of HACCP and the importance of having effective prerequisites in place before implementing a HACCP system. Additionally, participants will learn about the steps involved in setting up a HACCP system and how to identify and control food safety hazards effectively. By the end of the course, learners will be equipped with the knowledge to maintain a robust HACCP system, ensuring the food handled in their business remains safe for consumers. This course is ideal for anyone seeking to enhance their understanding of food safety management and comply with industry regulations. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 3 Supervising Food Safety in Catering course

The Level 3 Supervising Food Safety in Catering course equips supervisors, team leaders and managers in the catering industry with essential knowledge to ensure compliance with food safety legislation. Participants will learn to implement and monitor food safety management procedures, maintain hygiene standards, control contamination and conduct effective staff training. This training is crucial for preventing foodborne hazards and maintaining high food safety standards. Completing this course ensures that supervisors can oversee safe food production and preparation, thereby protecting public health and enhancing workplace practices. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 3 Supervising Food Safety in Manufacturing course

The Level 3 Food Safety Supervision for Manufacturing equips supervisors, team leaders and QA staff with crucial knowledge to ensure food safety compliance in manufacturing premises. Participants will learn to implement and monitor food safety management procedures, control hygiene practices and manage hazards effectively. The course is essential for maintaining high standards of food production, from delivery to preparation. By completing this training, learners will be capable of identifying and addressing potential food safety issues, thereby enhancing overall food safety practices within their organisations. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 3 Food Safety refresher (Catering or Manufacturing)

The Level 3 Food Safety refresher course is designed for supervisors in the catering or manufacturing industry who require a refresher on their current Level 3 Food Safety qualification. It covers key aspects such as compliance with food safety legislation, hygiene practices, hazard control and staff training. The course includes a comprehensive assessment to ensure knowledge retention. This qualification helps supervisors maintain high food safety standards and demonstrate ongoing professional development. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 3 HACCP for Food Manufacturing course

The Level 3 HACCP for Food Manufacturing provides essential knowledge for individuals involved in the development and maintenance of HACCP systems. It covers critical aspects such as implementing and evaluating HACCP-based food safety management procedures, understanding related legislation, conducting hazard analyses and establishing effective monitoring and corrective actions. This training is crucial for ensuring food safety and compliance, making it vital for supervisors in manufacturing industries. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 4 Food Safety in Catering course

The Level 4 Managing Food Safety in Catering is a comprehensive five-day training programme designed for those in managerial roles within the food industry. This course provides in-depth knowledge of food safety legislation, hazard analysis and the implementation of effective food safety management procedures. Participants will learn how to ensure compliance, monitor food safety hazards and foster a food safety culture within their organisations. Successful candidates will earn a qualification recognised in the industry. The course can be delivered, to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed by a two-part examination to ensure their understanding.

SS Level 2 Health and Safety course

The Level 2 Health and Safety course provides essential knowledge of health and safety practices in the workplace, ideal for newcomers or those aiming to progress. Participants will learn about roles and duties related to health, safety and welfare, the importance of risk assessments and procedures for handling emergencies. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Legionella (Cooling Towers) course

The Level 2 Legionella Awareness (Cooling Towers and Evaporative Condensers) is designed for those working in environments where legionella bacteria poses a risk through the use of cooling towers and evaporative condensers. Candidates will gain an understanding of risk management, the operation of cooling towers and evaporative condensers, and the importance of routine monitoring, testing and disinfection. This qualification ensures that participants are knowledgeable about preventing legionella growth and complying with relevant regulations. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Legionella (Water Systems) course

The Level 2 Legionella Awareness (Hot and Cold Water Systems) course ensures participants understand the health risks associated with legionella bacteria, the conditions for its growth and the methods of transmission. The course covers relevant legislation and codes of practice, the consequences of non-compliance and key roles and responsibilities in managing legionella risk. Candidates will gain an understanding of the operation of hot and cold water systems, the factors that contribute to legionella risk and the necessary control measures, including routine monitoring, system checks and legionella testing. This qualification is essential for those working in environments where legionella growth is a risk, aiming to prevent waterborne diseases caused by legionella bacteria. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Principles of COSHH course

The Level 2 Principles of COSHH is designed for those responsible for managing hazardous substances at work. The course covers understanding hazardous substances, risk assessments and legal duties. Learning outcomes include identifying risks, health effects of exposure and control measures. It is ideal for employees in various industries including hospitality. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Risk Assessment course

The Level 2 Risk Assessment equips employees with the knowledge and skills necessary to identify and manage potential workplace risks. The course covers legal requirements, the risk assessment process and control measures to ensure a safe working environment. Ideal for those needing to enhance their risk awareness and assessment capabilities, this qualification helps maintain high standards of health and safety at work. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 2 Safe Moving and Handling course

The Level 2 Safe Moving and Handling offers comprehensive training on manual handling safety. This course covers essential topics such as risk assessment principles, safe movement techniques and the use of appropriate equipment. It is designed for individuals starting or returning to work, or those needing specific training in manual handling. The qualification ensures regulatory compliance and aims to reduce workplace injuries related to lifting. The course must be delivered, to a maximum of 12 candidates, in a classroom. This is due to a practical assessment where candidates are assessed to ensure their understanding.

SS Level 3 Health and Safety in the Workplace course

The Level 3 Health and Safety in the Workplace is designed for Managers, Supervisors and Team Leaders. It covers the legal framework related to health and safety, risk assessment principles and control methods for common workplace hazards. The course also includes accident management and the benefits of a safety management system. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 3 Legionella Control for Responsible Person course

The Level 3 Legionella Control for Responsible Persons is designed to provide in-depth knowledge and understanding of the risks posed by legionella bacteria and LegionnairesÕ disease. Candidates will learn about the factors that influence bacterial multiplication, the conditions required and methods of transmission and infection. The course covers symptoms and impacts of LegionnairesÕ disease, relevant legislation and compliance requirements. It also highlights the importance of a written scheme, record-keeping and routine reviews. This qualification is essential for anyone currently in or aspiring to be in the role of a Responsible Person, ensuring they can effectively manage and control legionella risks on-site. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Level 4 Health and Safety in the Workplace course

The Level 4 Health and Safety in the Workplace is designed for managers directly responsible for health and safety management. This comprehensive course covers legal obligations, risk assessments, safe systems of work and incident investigations. It equips participants with the knowledge to develop and implement effective health and safety policies. Successful candidates will be well-prepared to maintain high health and safety standards in their organisations. The course can be delivered, to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed by a two-part examination to ensure their understanding.

SS Dust Awareness training course

The Dust Awareness training course is essential for anyone working in environments where dust exposure is a risk. The course covers various key topics, including dust monitoring methods, Local Exhaust Ventilation (LEV) systems and exposure limit monitoring. Participants will learn to mitigate the impact of silica dust and other harmful dust types, such as asbestos and bioaerosols. This qualification is vital for employers, managers, supervisors and employees working in dusty environments, ensuring they understand and manage the health risks associated with dust exposure effectively. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

SS LOLER training course

The Lifting Operations and Lifting Equipment Regulations (LOLER) training course is designed for professionals dealing with lifting equipment. Candidates will gain in-depth knowledge of LOLER, learning how to select the right equipment, plan operations and assess risks effectively. The course covers essential topics such as equipment maintenance, inspections and safe operation practices. This course is ideal for engineering surveyors, LOLER technicians, construction workers, health and safety managers, crane operators, and material handlers. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

SS Machinery Awareness training course

The Machinery Awareness training course is designed to equip participants with critical knowledge about safety-related design and regulatory requirements. Attendees will learn about the Provision and Use of Work Equipment Regulations (PUWER), standard safety-related design solutions, and the key differences between CE and UKCA marking. The course will also cover the safety of machinery standards and offer practical guidance on minimising risks associated with workplace machinery. Ideal for engineers, construction workers, health and safety officers, and related professions, this training ensures that participants can implement and maintain machinery safely. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

SS Noise Awareness training course

The Noise Awareness training course is designed for individuals working in environments with high noise levels. Participants will gain an understanding of their responsibilities, learn about the ear and the impact of noise on hearing and discover how to minimise noise exposure. The course covers noise limits, responsibilities for hearing protection and necessary measures to reduce noise emissions. Ideal for employers and employees in noisy industries, this training ensures legal compliance, enhances workplace safety, and promotes overall well-being by preventing harmful noise levels. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

SS PUWER training course

The Provision and Use of Work Equipment Regulations (PUWER) course focuses on maintaining equipment, conducting inspections and ensuring fitness for purpose. Candidates will learn about the types of equipment covered by PUWER, specific risks and how to manage dangerous parts and hazards. The course includes topics on equipment controls, energy isolation, stability, lighting and maintenance operations. It also addresses work equipment markings, warnings and mobile work equipment. This training is essential for both employers and employees to understand legal responsibilities and manage hazards associated with work equipment effectively. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

SS Vibration at Work training course

The Vibration Awareness training course aims to educate workers about the dangers of Hand Arm Vibration Syndrome (HAVS) and Whole-Body Vibration (WBV). Participants will learn to recognise the early signs of HAVS and understand the steps needed to prevent permanent damage. The course also covers the relevant legislation and employer responsibilities. Workers exposed to vibration will benefit from this training, which is crucial for complying with legal requirements and ensuring safety. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

SS Train the Trainer training course

The Train the Trainer course equips aspiring trainers with essential skills and knowledge. Participants will understand their roles and responsibilities, explore effective training and learning approaches and gain session planning expertise. Candidates will learn to establish ground rules, communicate effectively and provide constructive feedback to ensure continuous improvement. The course is ideal for new trainers or those in the food industry delivering in-house training. The course is delivered, to a maximum of 12 candidates, in a classroom and although there is no formal assessment, advice is provided to candidates during the training.

SS Safe to Trade training course

The Safe to Trade training course covers the Safe to Trade certification process, the role of Voluntary Third Party Assurance schemes and the significance of UKAS accreditation. The course highlights the benefits of Safe to Trade and demonstrates how to navigate the Safe to Trade register. Throughout the training, participants will gain insights into implementation and pre-audit readiness, understanding how to complete self-assessments and what to expect during audits. The course covers various audit tiers, the audit appeals process and the criteria for different register statuses. Additionally, the training delves into the standards, explaining key points, best practices and how to exceed the standard requirements. It also includes practical guidance on closing non-conformances, navigating the RiskProof system and providing quality evidence. Finally, the course addresses maintaining accreditation, handling downgrade investigations and promoting certified status using Safe to Trade branding. This training equips attendees with the necessary tools to ensure food safety, maintain compliance and effectively promote their certified status. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC examination invigilation re-sit fee

The examination invigilation re-sit fee covers the trainer’s time required to conduct a re-sit for a course examination in a classroom setting. This examination must be supervised by a Highfield accredited tutor. For example, if a Level 3 Food Safety delegate fails the initial exam and the client requests a re-sit, the trainer must travel to the site, set up the exam and remain in the room throughout its duration. Level 3 exams typically require 1.5 hours, while Level 4 exams can take between 2.5 and 3 hours, depending on the subject.

HABC examination re-sit fee

The examination re-sit fee applies to remotely invigilated exams, where Highfield conducts the exam invigilation online while the learner completes it remotely. Shield Safety arranges the exam with Highfield, informs the learner of the scheduled date and the learner must ensure that all system checks are completed beforehand. Once the learner is prepared, they take the exam online and Highfield’s Remote Invigilation Team oversees the process. Unlike in-person exams, no trainer is required to be present in the room to invigilate the exam.

HABC Level 2 Award in Fire Safety Principles course

The Level 2 Award in Fire Safety Principles course enhances basic fire safety awareness. Participants will learn about fire safety management, hazard identification, fire risk control and emergency procedures. The course covers the fire triangle, fire spread, detection methods and the use of firefighting equipment. It also outlines the legal duties of employers and employees under fire safety regulations. This training is vital for ensuring workplace safety and compliance, equipping staff to effectively manage fire risks and respond to emergencies. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in First Aid for Mental Health course

The Level 2 Award in First Aid for Mental Health course equips participants with essential skills to support colleagues facing mental health issues. Attendees will learn to identify mental health conditions, manage stress and understand the impact of substance abuse. The course covers the first aid action plan for mental health and promotes a positive mental health culture in the workplace. This training is crucial for anyone looking to improve mental health awareness and support within their organisation, ensuring a healthier and more supportive work environment. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Award in Supervising First Aid for Mental Health course

The Level 3 Award in Supervising First Aid for Mental Health course equips participants with advanced skills to support colleagues with mental health issues. It covers mental health definitions, stigma, stress management and the impact of substance abuse. Attendees will learn to identify mental health conditions, understand the role of a First Aider and implement a positive mental health culture. This training is crucial for those looking to effectively manage mental health in the workplace and provide appropriate support and guidance. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Award in Emergency First Aid at Work course

The Level 3 Award in Emergency First Aid at Work is designed to ensure that employees are trained to assist in emergencies and comply with legal requirements. This course covers key first aid skills, including CPR, dealing with choking and managing shock and minor injuries. The course ensures organisations are prepared for health emergencies, enhancing workplace safety and compliance with relevant regulations. The course must be delivered, to a maximum of 12 candidates, in a classroom. This is due to a practical assessment where candidates are assessed to ensure their understanding.

HABC Level 3 Award in First Aid at Work course

The Level 3 Award in First Aid at Work ensures adequate First Aid coverage in the workplace. This course covers crucial skills such as administering CPR, managing head and spinal injuries and handling anaphylaxis. Candidates will engage in practical demonstrations and theory assessments. This qualification meets the legal requirements for training first-aiders. Successful completion of the course will arm participants with the knowledge and confidence to effectively manage a variety of medical emergencies at work. The course must be delivered, to a maximum of 12 candidates, in a classroom. This is due to a practical assessment where candidates are assessed to ensure their understanding.

HABC Level 2 Award in Food Safety in Catering course

The Level 2 Food Safety in Catering course ensures that food handlers understand their responsibilities in maintaining food safety. Covering personal hygiene, contamination risks and legal requirements, this course prepares learners to handle food safely from storage to service. Participants will learn effective cleaning practices, pest control and safe food handling techniques. This training is crucial for compliance with food safety laws and for preventing foodborne illnesses, ensuring that food served is safe and hygienic. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in HACCP course

The Level 2 Award in HACCP course is designed for individuals working in catering, retail or food manufacturing. The course provides a comprehensive introduction to the Hazard Analysis and Critical Control Points (HACCP) management system, which is essential for maintaining food safety and compliance with legal requirements. Learners will gain an understanding of food hygiene legislation and the significance of HACCP in ensuring food safety. The course covers the main categories of food safety hazards, the seven principles of HACCP and the importance of having effective prerequisites in place before implementing a HACCP system. Additionally, participants will learn about the steps involved in setting up a HACCP system and how to identify and control food safety hazards effectively. By the end of the course, learners will be equipped with the knowledge to maintain a robust HACCP system, ensuring the food handled in their business remains safe for consumers. This course is ideal for anyone seeking to enhance their understanding of food safety management and comply with industry regulations. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Award in Supervising Food Safety in Catering course

The Level 3 Award in Supervising Food Safety in Catering course equips supervisors, team leaders and managers in the catering industry with essential knowledge to ensure compliance with food safety legislation. Participants will learn to implement and monitor food safety management procedures, maintain hygiene standards, control contamination and conduct effective staff training. This training is crucial for preventing foodborne hazards and maintaining high food safety standards. Completing this course ensures that supervisors can oversee safe food production and preparation, thereby protecting public health and enhancing workplace practices. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Award in Supervising Food Safety in Manufacturing course

The Level 3 Award in Food Safety Supervision for Manufacturing equips supervisors, team leaders and QA staff with crucial knowledge to ensure food safety compliance in manufacturing premises. Participants will learn to implement and monitor food safety management procedures, control hygiene practices and manage hazards effectively. The course is essential for maintaining high standards of food production, from delivery to preparation. By completing this training, learners will be capable of identifying and addressing potential food safety issues, thereby enhancing overall food safety practices within their organisations. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Food Safety refresher (Catering or Manufacturing)

The Level 3 Food Safety refresher course is designed for supervisors in the catering or manufacturing industry who require a refresher on their current Level 3 Food Safety qualification. It covers key aspects such as compliance with food safety legislation, hygiene practices, hazard control and staff training. The course includes a comprehensive assessment to ensure knowledge retention. This qualification helps supervisors maintain high food safety standards and demonstrate ongoing professional development. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Award in HACCP for Food Manufacturing course

The Level 3 Award in HACCP for Food Manufacturing provides essential knowledge for individuals involved in the development and maintenance of HACCP systems. It covers critical aspects such as implementing and evaluating HACCP-based food safety management procedures, understanding related legislation, conducting hazard analyses and establishing effective monitoring and corrective actions. This training is crucial for ensuring food safety and compliance, making it vital for supervisors in manufacturing industries. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 4 Award in Food Safety in Catering course

The Level 4 Award in Food Safety in Catering is a comprehensive five-day training programme designed for those in managerial roles within the food industry. This course provides in-depth knowledge of food safety legislation, hazard analysis and the implementation of effective food safety management procedures. Participants will learn how to ensure compliance, monitor food safety hazards and foster a food safety culture within their organisations. Successful candidates will earn a qualification recognised in the industry. The course can be delivered, to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed by a two-part examination to ensure their understanding.

HABC Level 2 Award in Health and Safety course

The Level 2 Award in Health and Safety course provides essential knowledge of health and safety practices in the workplace, ideal for newcomers or those aiming to progress. Participants will learn about roles and duties related to health, safety and welfare, the importance of risk assessments and procedures for handling emergencies. The course is delivered, to a maximum of 12 candidates, in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in Legionella (Cooling Towers) course

The Level 2 Award in Legionella Awareness (Cooling Towers and Evaporative Condensers) is designed for those working in environments where legionella bacteria poses a risk through the use of cooling towers and evaporative condensers. Candidates will gain an understanding of risk management, the operation of cooling towers and evaporative condensers, and the importance of routine monitoring, testing and disinfection. This qualification ensures that participants are knowledgeable about preventing legionella growth and complying with relevant regulations. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in Legionella (Water Systems) course

The Level 2 Award in Legionella Awareness (Hot and Cold Water Systems) ensures participants understand the health risks associated with legionella bacteria, the conditions for its growth and the methods of transmission. The course covers relevant legislation and codes of practice, the consequences of non-compliance and key roles and responsibilities in managing legionella risk. Candidates will gain an understanding of the operation of hot and cold water systems, the factors that contribute to legionella risk and the necessary control measures, including routine monitoring, system checks and legionella testing. This qualification is essential for those working in environments where legionella growth is a risk, aiming to prevent waterborne diseases caused by legionella bacteria. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in Principles of COSHH course

The Level 2 Award in Principles of COSHH is designed for those responsible for managing hazardous substances at work. The course covers understanding hazardous substances, risk assessments and legal duties. Learning outcomes include identifying risks, health effects of exposure and control measures. It is ideal for employees in various industries including hospitality. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in Risk Assessment course

The Level 2 Award in Risk Assessment equips employees with the knowledge and skills necessary to identify and manage potential workplace risks. The course covers legal requirements, the risk assessment process and control measures to ensure a safe working environment. Ideal for those needing to enhance their risk awareness and assessment capabilities, this qualification helps maintain high standards of health and safety at work. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 2 Award in Safe Moving and Handling course

The Level 2 Award in Safe Moving and Handling offers comprehensive training on manual handling safety. This course covers essential topics such as risk assessment principles, safe movement techniques and the use of appropriate equipment. It is designed for individuals starting or returning to work, or those needing specific training in manual handling. The qualification ensures regulatory compliance and aims to reduce workplace injuries related to lifting. The course must be delivered, to a maximum of 12 candidates, in a classroom. This is due to a practical assessment where candidates are assessed to ensure their understanding.

HABC Level 3 Award in Health and Safety in the Workplace course

The Level 3 Award in Health and Safety in the Workplace is designed for Managers, Supervisors and Team Leaders. It covers the legal framework related to health and safety, risk assessment principles and control methods for common workplace hazards. The course also includes accident management and the benefits of a safety management system. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 3 Award in Legionella Control for Responsible Person course

The Level 3 Award in Legionella Control for Responsible Persons is designed to provide in-depth knowledge and understanding of the risks posed by legionella bacteria and Legionnaires’ disease. Candidates will learn about the factors that influence bacterial multiplication, the conditions required and methods of transmission and infection. The course covers symptoms and impacts of Legionnaires’ disease, relevant legislation and compliance requirements. It also highlights the importance of a written scheme, record-keeping and routine reviews. This qualification is essential for anyone currently in or aspiring to be in the role of a Responsible Person, ensuring they can effectively manage and control legionella risks on-site. The course can be delivered to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed to ensure their understanding.

HABC Level 4 Award in Health and Safety in the Workplace course

The Level 4 Award in Health and Safety in the Workplace is designed for managers directly responsible for health and safety management. This comprehensive course covers legal obligations, risk assessments, safe systems of work and incident investigations. It equips participants with the knowledge to develop and implement effective health and safety policies. Successful candidates will be well-prepared to maintain high health and safety standards in their organisations. The course can be delivered, to a maximum of 12 candidates, remotely or in a classroom and candidates are assessed by a two-part examination to ensure their understanding.

Food safety diary print

The food safety diary is a printed documented delivered to a location every six months. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant food safety due diligence checks.

Managers H&S diary print

The managers diary is a printed documented delivered to a location every six months. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant health and safety checks.

Food safety and H&S diary print

The food safety and health and safety diary is a printed documented delivered to a location every six months. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant food, fire and health and safety due diligence checks.

Leisure safety diary print

The leisure diary is a printed documented delivered to a location every six months. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant leisure safety checks associated with leisure facilities such as gyms, pools and spas.

Maintenance H&S diary print

The maintenance diary is a printed documented delivered to a location every six months. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant health and safety checks associated with a maintenance department.

Interim food safety diary print

The interim food safety diary is a printed document delivered to a location and cover the period between six monthly diary runs. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant food safety due diligence checks.

Interim managers H&S diary print

The interim managers diary is a printed document delivered to a location and cover the period between six monthly diary runs. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant health and safety checks.

Interim food safety and managers H&S diary print

The interim food safety and health and safety diary is a printed document delivered to a location and cover the period between six monthly diary runs. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant food, fire and health and safety due diligence checks.

Interim leisure safety diary print

The interim leisure diary is a printed document delivered to a location and cover the period between six monthly diary runs. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant leisure safety checks associated with leisure facilities such as gyms, pools and spas.

Interim maintenance H&S diary print

The interim maintenance diary is a printed document delivered to a location and cover the period between six monthly diary runs. The diary is bound and has a hardwearing front and rear cover. The diary contains all relevant health and safety checks associated with a maintenance department.

Food safety management system print

This is a printed copy of the current Food Safety Management System (FSMS) delivered to a location. The FSMS is bound and has a hardwearing front and rear cover. Customers who have purchased our two-part digital policy, will receive a print copy of Part 1 only. The digital forms assocated with the policy will be available via RiskProof.

Health and safety management system print

This is a printed copy of the current Health and Safety Management System (HSMS) delivered to a location. The HSMS is bound and has a hardwearing front and rear cover. Customers who have purchased our two-part digital policy, will receive a print copy of Part 1 only. The digital forms assocated with the policy will be available via RiskProof.

Pool safety operating procedure print

This is a printed copy of the current Pool Safety Operating Procedure (PSOP) delivered to a location. The PSOP is bound and has a hardwearing front and rear cover. Customers who have purchased our two-part digital policy, will receive a print copy of Part 1 only. The digital forms assocated with the policy will be available via RiskProof.

Fire Safety Management System print

This is a printed copy of the current Fire Safety Management System (FireSMS) delivered to a location. The FireSMS is bound and has a hardwearing front and rear cover. Customers who have purchased our two-part digital policy, will receive a print copy of Part 1 only. The digital forms assocated with the policy will be available via RiskProof.

Safe to Trade Hospitality Standard print

This is a printed copy of the current Safe to Trade Hospitality Standard delivered to a location.

Responsible Person Safety Guide print

This is a printed copy of the current Responsible Person Safety Guide delivered to a location. The guide is designed to ensure adherence to the responsibilities and procedures outlined in the Food Safety Management System (FSMS), Health and Safety Management System (HSMS), and other relevant policies. The guide aims to retain knowledge of how safety is managed within the business, enabling managers to continually assess both safety performance and the safety culture. The guide also provides instructions on managing common hazards effectively. Overall, this guide serves as an essential tool for maintaining a high standard of safety management, fostering a proactive safety culture, and ensuring the continuous improvement of safety practices within the organisation. The content is regularly updated to inform users of new software features released to RiskProof and to make them aware of emerging hazards. A new copy of this guide is distributed to each location annually, at the beginning of the year, to ensure that those responsible for managing safety are documented and kept up to date.