Cover all angles with our COVID-360 pack

Tackling the impact of COVID-19, swiftly and successfully

When COVID-19 struck in early 2020, we sprang into action and created our COVID-360 action pack. A free collection of resources that have helped hundreds of businesses stay safe, keep afloat financially and recover faster from the biggest threat they’ve ever known.

Stay on top of safety

Straight to your inbox, get the latest guidance on compliance, government policy changes, experts insights and top tips.

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What’s inside my COVID-360 action pack?

Guide to reopening safely

Written by our world-class environmental health practitioners, this guide is designed to help businesses open their doors quickly and start trading again. The three key areas covered are employees, products and services, and property and equipment.

Shutdown checklists

Our specially created checklists focus on what to do before closing a location, final ‘on-the-day’ checks, and ongoing weekly, monthly and quarterly checks to protect a business while it’s closed. You can download the checklists as a spreadsheet or access them via our app.

COVID-19 advice line

If you’ve got questions about COVID-19 and your business, then call or email our expert environmental health practitioners. They can provide you with up-to-date guidance on cleaning procedures, incident controls, risk assessments and much, much more.

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Converting to takeaway, food collections and food deliveries guidance

Learn how to diversify your business and start to safely provide takeaway, collection or delivery services. Our guidance includes three risk assessments we’ve specially created to ensure you keep your team and customers safe and sound at all times.


Frequently asked questions

What is COVID-19?

On February 11, 2020 the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV”.

There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans.

Should I self isolate?

Self-isolation is when you do not leave your home because you have or might have coronavirus (COVID-19).

It is a legal requirement for someone to self-isolate if they have tested positive for COVID-19 or they have been told to do so by NHS Test and Trace.

If a person tested positive and they have symptoms they must self-isolate for 10 days from when the symptoms started.

If the person has not displayed symptoms, they must self-isolate for 10 days from when they had the test. If the person starts to display symptoms whilst self-isolating, the 10 days restarts from when the symptoms started.

Are some people more at risk than others?

People above 70 years of age and those with underlying health conditions (e.g. hypertension, diabetes, cardiovascular disease, chronic respiratory disease and cancer) are considered to be more at risk of developing severe symptoms. Men in these groups also appear to be at a slightly higher risk than females. Other factors, such as being from a Black, Asian or minority ethnic background, or being from a poorer area have also been shown to raise the risk of developing more severe symptoms.

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