Take action today, safeguard your business and enable a faster recovery

The COVID-19 pandemic is the biggest threat the hospitality industry has faced in a generation. Adapting, planning and preparing has never been more crucial.

With further lockdowns and more stringent restrictions on the horizon, we want to support you in taking the necessary actions to protect your business. That’s why we have created the COVID-360 action pack - a collection of resources to help you safeguard your business, keep fighting for revenue and enable a faster recovery.

Whether you need to close your business provisionally, want to diversify your services by offering takeaway, food collections and food deliveries, or want to prepare for when your business can start trading again, our COVID-360 action pack can help you do it in a robust, safe manner.

Latest updates

Get the latest compliance guidance, Government policy changes, insight, tips and webinars.

COVID-360 Action Pack

Concerned about reopening your business after the COVID-19 measures are relaxed? We’ve create a guide to make it easy for you to get back up and running as soon as possible.
Available as a download or as a digital solution, our checklist will aid you in safely closing a business and then the ongoing checks to be made when not trading.
Access our dedicated advice line and speak to one of our specialist Environmental Health Professionals who are here to help.
Download four documents to help you transition your business to a takeaway with collection or delivery services.

Frequently Asked Questions

What is COVID-19?

Coronavirus, or COVID-19, was first identified in China in December 2019. It can cause severe respiratory issues in vulnerable and older people.


The virus responsible is named severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2).

Is there a vaccine?

As it stands, there is currently no vaccine. A global effort is underway to develop one currently, but it may take some time. This is a newly identified virus with no human immunity and no concrete way to prevent infection. Antibiotics are not effective as this is a viral infection.

Should I self isolate?

Self isolation is staying at home, avoiding work, school and any public space, and not traveling on public transport or in taxis.


According to Public Health England, everyone in a vulnerable group and those over 70 should self isolate for at least 12 weeks to protect themselves.


If you have symptoms, you should not leave your house to avoid the spread of COVID-19 for at least 7 days. If you live with someone that has symptoms, you should self isolate for 14 days at least.


Here is a Government chart around self isolation

What if I have returned from abroad?

The majority of flights have been grounded during the COVID-19 pandemic. However, if you have recently been abroad, particularly to a known hotspot, a period of self isolation is recommended in case you are infected but are not showing symptoms.


The latest government travel advice can be found here

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